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User profile for user: Dans282
Dans282 Author
User level: Level 1
8 points

deleting files does not change available disk space

A friend with a MacBook Pro deleted several gigs of music files trying to free up HD space. After he emptied the trash, he restarted his Mac, only to find that, while the files were gone, he still had the same amount of free disk space he had before deleting the files. He then tried to restore his music from a Time Machine Backup, but a few minutes into the process he received an error message that the process couldn't be completed due to a long file name. Any thoughts on what to try next? All music is on iTunes Match, so it isn't lost at least.

Posted on Mar 5, 2015 7:39 PM

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1 reply
User profile for user: brenden dv
brenden dv
User level: Community Specialist

Mar 7, 2015 2:55 PM in response to Dans282

Hi Dans282,


Given that both of these issue are occuring at the disk or volume level (unusual storage behavior and a file name error), you may want to have him try running a Repair Disk from Disk Utility, as outlined below:


Using Disk Utility to verify or repair disks - Apple Support


If you want to be even more complete, you may want to do it from OS X Recovery:


OS X: About OS X Recovery - Apple Support


Regards,

- Brenden

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deleting files does not change available disk space

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