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can't download pdf and xls file

Hi, I want to download an attachment from my gmail .When I clicked to download, it will go to icloud.com and displayed like this."Your file will begin downloading automatically.Don't see it? Try again>

The attachment contains both pdf and xls files.

I have tried many times.

Please help me.

Posted on Mar 5, 2015 8:50 PM

Reply
3 replies

Mar 6, 2015 12:24 AM in response to amusa123

Hi amusa123,


I don't get it. So let me try to explain again what you are describing:


- You open a mail in Gmail (I guess Gmail in the browser, right?)

- This email has an attachment (a excel sheet, right?)

- You try to open the file, which immediately starts downloading the file to your Mac (usually the file gets downloaded into the Downloads folder)


What I don't get, where do you receive a message regarding icloud.com?


With kind regards,


David

Mar 6, 2015 1:50 AM in response to david.menzel

Hi David,

Thanks for the reply.

Actually I dont have a mac device. This is my windows pc.

My friend sent me a mail with some attachments.It contains some pdf files and some xls files.

When I clicked the download button, a new tab opened, www.icloud.com.

But the files are not downloading. I want to download those files.

It shows ."Your file will begin downloading automatically.Don't see it? Try again"

can't download pdf and xls file

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