Why am I forced to by apps again once new versions are released?

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Level 1

0 points

Why am I forced to by apps again once new versions are released?

I own an iPhone 4s and just upgraded to a 6. Obviously, I want and expect to use the apps I have purchased. Now that everything is stored in the cloud with my id I figured, no problem. Not with two apps. Not only can I not transfer them with my Mac using iTunes but when I go to the app store I am asked to buy them again! What kind of scam is this? There is no reason why I should have to pay to download apps I already own just because I upgraded my phone. This is extortion at its finest! Very disappointing from a company that prides itself on customer service.

iPhone 6, iOS 8.1.3

Posted on Mar 5, 2015 8:02 PM

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Answer 1

roaminggnome

Level 10

106,365 points

Mar 5, 2015 8:06 PM in response to FBICIADEANSA

You don't have to buy them again.

Not sure why you think this.

What happens when you sync them to your iPhone?

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Answer 2

Drew Reece

Level 6

10,660 points

Mar 5, 2015 8:21 PM in response to FBICIADEANSA

Make a list of the affected apps, it would help to know what they are.

I suspect you are finding apps that updated to iOS 6 version via paid updates. I suspect the previous copies are too old to be able to run on iOS 6, what iOS did they come from?

Sadly Apples lousy app store rules prohibit upgrade pricing, so you have no choice to pay again if you want these apps. You also can't go back to an earlier iOS.

Welcome to the walled garden.

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Answer 3

FBICIADEANSA Author

Level 1

0 points

Mar 6, 2015 4:01 AM in response to Drew Reece

The two apps are Dragon's Lair and Dragon's Lair 2. To be clear, I am running the same operating system on both my iPhones. All I did was buy a new iPhone. In order to download the above apps to my new iPhone 6 I am ask to pay $4.99 a peace. I already paid the $4.99 to download these I should not have to pay to download these items just because I bought a new iPhone.

Thanks for your help.

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Answer 4

wegras

Level 6

15,305 points

Mar 6, 2015 4:31 AM in response to FBICIADEANSA

Are you using the same Apple id as used to purchase the originals ?

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Answer 5

Mar 6, 2015 5:11 AM in response to FBICIADEANSA

Check your purchase history for the apps. If they do not show up in your iTunes purchase history, then you didn't buy those apps with that Apple ID.

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Answer 6

Drew Reece

Level 6

10,660 points

Mar 6, 2015 12:29 PM in response to FBICIADEANSA

The other posters are correct, provided you are using the same Apple ID, they should be able to be installed on the new device.

In the app store on the device can you navigate to your purchases? For me on iOS 7 it is in the Updates tab, at the top of the list.

Also in iTunes on the computer select the app in question in the list of iOS Applications, 'File > Get Info', view the summary tab. That will list the Apple ID it was purchased under.

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