Macbook Pro Retina when tilted or flipped makes a clicking/popping noise

COmpletely new. And does the same.

I took mine to the apple store today and they told me that every macbook has to have some movement to it. They said it's normal. I tried it out on other apple notebooks in the store and I felt different variations of the same thing. Some moved a lot. Some moved, but not too much. Long story short, it's normal.

Hi, another one here with exactly the same issue. I have the 13" MacBook Pro retina early 2015, it's just 3 months old and I am booked into my local Apple Store next week, however I don't know if I will have a resolve reading this. I have a few theories; it could be the fan which is located in the top right where the sound is most noticable, there is possibly a bit of play on the axial it sits on and the sound is more noticeable when the lid is up because the vents are then exposed. It's not too loud when the lid is down, but if you turn it upside down and tilt it then it is, which makes sense as the fan has a bit of going up and down.

I too have thought it's the screen but there are no parts and everything is stuck down, I mean this is a noticeable 'clunk' and from what I have seen in pictures there is nothing in the screen capable of making that noise.

FInally cound it it be the hinge?

Is there a metal bar going across the bottom of the screen?

I cannot see any images of this online, but that does make sense as the sound would reverberate into the screen itself which is why I, like others have thought it's something in the screen. But then again the fan moving side to side could also be reverberating up into the screen too.

Everything works on my MacBook, including the fan, so I'm no inclined to get it sent off for fear of it coming back in a worse state, which is exactly what happened to my previous computer (non Apple).

Hi,

I also thought about the fan, but it's still the same noise regardless of whether the fan is on at high rpms or completely off.

If it really would be the fan I don't think this would be the case, I'm also quite sure at this point that the noise isn't coming from the body.

Regardless of where the sound comes from it looks like a lot of 2015 rMBP 13" have it.

I would be really interested if there is any 2015 MB out there not having it, if they can fix it or if it's even normal and considered as "expected behavior" by Apple

which seems to be the case right now.

So let us know how it goes.

Just something else I have noticed; with the screen open, if you tilt in and turn it upside down at the same time, and then just tilt from side to side when it's upright, the sound does seem to lessen - it's as if something is temporarily slotting back into place.

Looking at this there doesn't appear to be anything solid enough in the screen capable of making a 'clunk' like the one I am hearing:

https://www.ifixit.com/Teardown/MacBook+Pro+Retina+Display+Teardown/9493

I'll keep you posted.

it is strange, mine is doing the same sound. it is coming behind the screen, and sometimes the movement is harder...

im 100% sure is inside he screen.

When i take the computer off its case, i can here the "clunk" "clunk" sound...

That is not good for a 1500 Euros laptop...

After much much reading, there appears to be a sheet of clear plastic which sits at the back of the display, and this looks thick enough to be making the noise we hear. It doesn't look glued down and is placed behind other thinner sheets of material behind the lcd.

Look at step 13 second picture:

https://www.ifixit.com/Teardown/MacBook+Pro+Retina+Display+Teardown/9493

This is pretty much happening in every 2015 macbook pro. I tried it on 2 other retina mac book pros (2015) that were just purchased and they make the same noise. Now, the real question to ask- Is apple doing anything about this? Should they do anything about this? Has anyone brought it into an apple store to ask for a second opinion where the genius diagnosed it as an actual problem in this generation of notebooks? Has upper management said anything? Now that we know something is definitely common, I want to know how we can go about fixing it, if it's even worth that, or if apple will/will not do something about it.

I too am experiencing this issue. I purchased my 13" rMBP 2015 at the end of May and didn't notice this issue until last night when I titled it on my lap to clean some gunk off the side. I spent about an hour or so researching this issue and I'm glad I'm not alone in this. Apparently the 12" rMB has this issue as well.

http://forums.macrumors.com/threads/rattling-rmb-%E2%80%93-loose-battery.1903560 /

I took my macbook pro 13 inch retina to the apple store today and the genius told me that it's not supposed to make that noise and that him and 4 other geniuses tried to figure out what it was and none of them knew or could figure it out. They said that it should have some movement which would be normal. but the knocking sound that was happening in mine and from what you're describing along with other users isn't supposed to happen. They did a full replacement and gave me a brand new macbook pro, packaged and everything. As soon as I opened it up i noticed my brand new one didn't make any knocking noise. It has some movement to it meaning I can feel a bit of movement inside but it definitely doesn't make the same noise it did before. I suggest you guys take your MacBooks back and try to get them replaced. I'm glad I did.

I have the same issue on MacBook Pro Retina 13" 2015

Alright, so I too now went to the Apple Store this week after getting an appointment at the Genius Bar.

It's pretty much the same story as Elixir1119's except that they just replaced the Display on mine not the whole MacBook as I already have it 6 months

(which is fine for me so I can keep my beloved MacBook 🙂)

I picked it up today and the guy at the Genius bar told me that every other MacBook Pro in the Store makes pretty much the same noise and

that they also have tested various new Replacement-Displays they got and they were also making that noise. Seems to be some kind of part which gets loose inside when the Display gets warm. He also said that there still is some movement to it but it's way better now. He encouraged me to test it at the Store and

I did indeed feel some movement but it was very little. Having arrived at home now though I don't get any noise when "shaking" it (with the lid nearly closed were it was worst on the previous one). I'm quite happy now with how it turned out and it's also good to know that it seems to be normal.

So my advice would be if it really bothers you get to the Apple Store and they will help you.

Also great Service from Apple there as it was my first time getting support at the Apple Store. The whole procedure was flawless, great job!

Hi! Judging by your ID I guess your from Romania/Moldavia? I also have a MacBook Pro Retina 13" 2015 bought in April from MediaGalaxy Romania.

It has the same issue as described by everyone else. When tilting it right/left it makes a sound behind the Apple logo from the screen. I can feel something like a large plate moving inside. This only started after about 3 months from the moment I bought it, right after the 90 days Apple Care expired...

Warranty is for Romania, and I live abroad. I went to the local Apple Showroom Representative and they were amazed by this. They had several models like mine on stock and on display and none was making the same sound. I don't think this is happening because of the screens getting warm. The MacBooks from the showroom stay open for more than 12hours per day.

One thing I should mention is that in 90% of the cases when the lid is closed the sound is gone. So the sound can only be heard when the lid is opened.

Anyway, did you have any luck with yours? Did you take it to the Apple store? Anyone else can advise me on international warranty? Thanks!

Yes I am from Moldova. I can't find official Apple service here. I think this trouble can't damage something in Mac. Try to tilt your MacBook from right to left and push with your finger on display. On my Mac noise disappears.

P.S.
Sorry for my English

So we are in the same boat, with no official Apple support. I think the same, this should not affect the Mac. Tried the thing with the finger but didn't work. Anyway thanks for the reply.

Numai bine!

<3 Moldova!