I recently got an iPad air 2. I would like to approve my new device to use my Apple ID. We authorization process requires receiving a text message from my old cell phone number that I no longer have access to. How do I have proof the device sent my phone number has changed?
thank you for your time helping me
iPad Air, iOS 8.1
Siri didn't get that one right. I recently got an iPad air too. I would like to approve my new device using Apple ID. The authorization process required receiving a text message from my old phone number. I no longer have access to the old number. How do I provide proof or didn't the new device authorized? Thank you for your time
Siri didn't get that one right. I recently got an iPad air too. I would like to approve my new device using Apple ID. The authorization process required receiving a text message from my old phone number. I no longer have access to the old number. How do I provide proof or didn't the new device authorized? Thank you for your time
I do not think you need that type of authorizations. If problem just contact Apple by:
My guess is that you have set up two-step verification for your Apple ID:
So I suspect your old iPhone number was one of the devices set up to receive an authorization request.
Note that you could also use your recovery key (instead of your iPhone) if this is the case.
How do approve from another device when I changed my number
