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produit acheté d'occasion

Bonjour,


J'aimerais savoir si un produit acheté d'occasion auprès d'un particulier bénéficie toujours du support technique Apple. Je viens de trouver un iPad Air 2 d'occasion à un bon prix, il est à l'évidence daté de moins d'un an et j'aimerais donc savoir si je peux le faire réparer en Apple Store en cas de pépin



Merci beaucoup,

Benjamin

Posted on Mar 6, 2015 5:34 AM

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Posted on Mar 6, 2015 5:38 AM

Bonjour, Benjamin,


The Apple warranty is for one year from the original date of sale. If the iPad Air 2 is less than one year old, it is still covered by the Apple warranty, even for a second owner.

3 replies

Mar 6, 2015 5:43 AM in response to Nekronomikon

Registration is not necessary for Apple service support:Do I need to register my Apple product? - Apple Support


Before purchase from an individual, make sure the iPad Air 2 is not locked to the present owner's Apple ID/iCloud account - have the person restore it to factory condition in front of you. Go to Settings > General > Reset > Erase All Content and Settings. If the iPad is locked to the owner's account, you will not be able to update it in the future.

produit acheté d'occasion

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