NOT CHARGING

Question

Level 1

0 points

NOT CHARGING

I AM UNABLE TO CHARGE MY PHONE VIA ADAPTER PROVIDED BY COMPANY I HAVE CONNECTED WITH MY LAPTOP TO SORT OUT ISSUE BUT PHONE IS NOT ABLE TO SYNCHRONIZE WITH ITUNES AND IS NOT DETECTING ANY DEVICE AFTER INSTALLING LATEST ITUNES

iPhone 5s, iOS 8.1.3, storage of phone is 64gb

Posted on Mar 6, 2015 5:28 AM

Reply

Answer 1

Mar 6, 2015 5:30 AM in response to gurjeetsb

Try using a different cable, if the cable has any faults or questionable behavior the system detects those and refuses to connect.

You can also take it to an Apple store genius bar and have the techs check with a guaranteed cable of theirs.

Reply

Answer 2

gurjeetsb Author

Level 1

0 points

Mar 6, 2015 5:32 AM in response to Ralph Landry1

I HAVE ALREADY USED A DIFFERENT CABLE

Reply

Answer 3

Mar 6, 2015 5:56 AM in response to gurjeetsb

Then I would take it to an Apple store genius bar and have them test it with their cables and also see if there is another reason why it will not charge.

Reply