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User profile for user: bajabum52
bajabum52 Author
User level: Level 1
8 points

iMac runs slow after Yosemite Upgrade

My iMac runs much slower now that I upgraded to Yosemite, I see the spinning ball all the time. This is the etrecheck repor

Problem description:

Computer running slow


EtreCheck version: 2.1.8 (121)

Report generated March 6, 2015 at 8:44:46 AM PST

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

iMac (24-inch, Early 2008) (Verified)

iMac - model: iMac8,1

1 2.8 GHz Intel Core 2 Duo CPU: 2-core

2 GB RAM Upgradeable

BANK 0/DIMM0

1 GB DDR2 SDRAM 800 MHz ok

BANK 1/DIMM1

1 GB DDR2 SDRAM 800 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n


Video Information: ℹ️

ATI Radeon HD 2600 Pro - VRAM: 256 MB

iMac 1920 x 1200


System Software: ℹ️

OS X 10.10.2 (14C109) - Time since boot: 3 days 18:41:38


Disk Information: ℹ️

WDC WD10EARS-00MVWB0 disk0 : (1 TB)

EFI (disk0s1) <not mounted> : 210 MB

WD (disk0s2) / : 999.35 GB (712.94 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


USB Information: ℹ️

Apple Inc. Built-in iSight

Seagate FA GoFlex Desk 2 TB

EFI (disk1s1) <not mounted> : 210 MB

GoFlex Desk (disk1s2) <not mounted> : 2.00 TB

EPSON EPSON Artisan 730 Series

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

Logitech USB Receiver

Apple Computer, Inc. IR Receiver


Gatekeeper: ℹ️

Mac App Store and identified developers


Kernel Extensions: ℹ️

/Library/Application Support/Avast/components/fileshield/unsigned

[loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.9) [Click for support]


/Library/Application Support/Avast/components/proxy/unsigned

[loaded] com.avast.PacketForwarder (2.0 - SDK 10.9) [Click for support]


/System/Library/Extensions

[loaded] com.jft.driver.PdaNetDrv (1.0.64) [Click for support]


Startup Items: ℹ️

HP IO: Path: /Library/StartupItems/HP IO

HP Trap Monitor: Path: /Library/StartupItems/HP Trap Monitor

Startup items are obsolete in OS X Yosemite


Problem System Launch Agents: ℹ️

[killed] com.apple.CallHistoryPluginHelper.plist

[killed] com.apple.CallHistorySyncHelper.plist

[killed] com.apple.cloudd.plist

[killed] com.apple.coreservices.appleid.authentication.plist

[killed] com.apple.EscrowSecurityAlert.plist

[killed] com.apple.icloud.fmfd.plist

[killed] com.apple.nsurlsessiond.plist

[killed] com.apple.printtool.agent.plist

[killed] com.apple.scopedbookmarkagent.xpc.plist

[killed] com.apple.security.cloudkeychainproxy.plist

[killed] com.apple.telephonyutilities.callservicesd.plist

11 processes killed due to memory pressure


Problem System Launch Daemons: ℹ️

[killed] com.apple.awdd.plist

[killed] com.apple.ctkd.plist

[killed] com.apple.GSSCred.plist

[killed] com.apple.nehelper.plist

[killed] com.apple.periodic-weekly.plist

[killed] com.apple.tccd.system.plist

[killed] com.apple.wdhelper.plist

7 processes killed due to memory pressure


Launch Agents: ℹ️

[running] com.avast.update-agent.plist [Click for support]

[loaded] com.avast.userinit.plist [Click for support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.avast.init.plist [Click for support]

[loaded] com.avast.uninstall.plist [Click for support]

[not loaded] com.avast.update.plist [Click for support]

[loaded] com.macpaw.CleanMyMac2.Agent.plist [Click for support]


User Launch Agents: ℹ️

[loaded] com.adobe.ARM.[...].plist [Click for support]

[not loaded] com.avast.home.userinit.plist [Click for support]

[running] com.google.Chrome.framework.plist [Click for support]

[loaded] com.google.keystone.agent.plist [Click for support]

[running] com.Hyperlync.HubManager.plist [Click for support]

[failed] com.lastpass.LastPassHelper.plist [Click for support]

[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]

[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]

[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]


User Login Items: ℹ️

iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

PdaNetMac Application (/Applications/PdaNetMac.app)

Music Manager UNKNOWN Hidden (missing value)

TorBrowser_en-US 3 UNKNOWN (missing value)

AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

EpsonLowInkReminderAgent Application (/Applications/Epson Software/Epson Low Ink Reminder.app/Contents/EpsonLowInkReminderAgent.app)

HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)

HPEventHandler Application (/Library/Printers/hp/hpio/HPEventHandler.app)


Internet Plug-ins: ℹ️

Flip4Mac WMV Plugin: Version: 2.4.4.2 [Click for support]

FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]

Default Browser: Version: 600 - SDK 10.10

AdobePDFViewerNPAPI: Version: 10.1.12 [Click for support]

AdobePDFViewer: Version: 10.1.12 [Click for support]

Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

Google Earth Web Plug-in: Version: 7.1 [Click for support]

GarminGpsControl: Version: 4.0.4.0 Release - SDK 10.6 [Click for support]

nplastpass: Version: 3.1.89 - SDK 10.10 [Click for support]

Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Click for support]


User internet Plug-ins: ℹ️

Picasa: Version: 1.0 [Click for support]


Safari Extensions: ℹ️

LastPass

My eBay Manager

avast! Online Security


3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

Flip4Mac WMV [Click for support]

MusicManager [Click for support]

Xmarks for Safari [Click for support]


Time Machine: ℹ️

Auto backup: YES

Volumes being backed up:

WD : Disk size: 999.35 GB Disk used: 286.41 GB

Destinations:

GoFlex Desk [Local]

Total size: 2.00 TB

Total number of backups: 166

Oldest backup: 2011-08-07 16:09:45 +0000

Last backup: 2015-02-25 21:57:53 +0000

Size of backup disk: Adequate

Backup size 2.00 TB > (Disk used 286.41 GB X 3)


Top Processes by CPU: ℹ️

4% iTunes

2% WindowServer

1% Google Chrome

1% launchd

0% Safari


Top Processes by Memory: ℹ️

86 MB iTunes

56 MB Google Chrome

54 MB Safari

39 MB com.avast.daemon

35 MB mds


Virtual Memory Information: ℹ️

60 MB Free RAM

523 MB Active RAM

552 MB Inactive RAM

366 MB Wired RAM

47.10 GB Page-ins

1.65 GB Page-outs


Diagnostics Information: ℹ️

Mar 5, 2015, 07:36:50 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-03-05-073650_[ redacted].cpu_resource.diag [Click for details]

This is my iMac:

Model Name: iMac

Model Identifier: iMac8,1

Processor Name: Intel Core 2 Duo

Processor Speed: 2.8 GHz

Number of Processors: 1

Total Number of Cores: 2

L2 Cache: 6 MB

Memory: 2 GB

Bus Speed: 1.07 GHz

Boot ROM Version: IM81.00C1.B00

SMC Version (system): 1.30f1

Serial Number (system): YD8533L4ZE4

Hardware UUID: E9359135-0783-5718-9330-CE671AB70B94

iMac, Mac OS X (10.6.8)

Posted on Mar 6, 2015 9:00 AM

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Question marked as Best reply
User profile for user: John Galt
John Galt
User level: Level 10
141,162 points

Posted on Mar 6, 2015 9:48 AM

That Mac has been affected by CleanMyMac, which must be removed. To recover from the effects of having used it, read below the horizontal line that follows.


Avast is also installed and must be removed if you expect your Mac to function normally. Uninstall it using the uninstaller program included with its downloaded installation package, which will remove it completely.


In addition, 2 GB memory is the minimum required just to run Yosemite, and your iMac won't run well with that little even after you uninstall the garbage burdening it. Your iMac can address as much as 6 GB. Purchase and install that much, and you will extend your Mac's economic life by doing so.


Other than Apple there are only two vendors with which I have personal experience and can recommend: Crucial and OWC. People have reported problems with many other brands, yet Crucial and OWC's prices are as good as any you are likely to find. You may also find brands recommended by other ASC contributors but I have no experience with them.


Go to Crucial and download the little app that examines your system and recommends RAM upgrade options.


Their prices are good but don't have to buy memory from them - determine what you need and buy it from Crucial or OWC / MacSales. The cost will be on the order of $150 US.


It is not reasonable to expect a Mac to operate normally after using CleanMyMac. Like many ill-conceived "cleaning" utilities, it is capable of corrupting a Mac to the point that erasing it completely is the only practicable means of recovery. CleanMyMac is not the only example; it is merely popular due to marketing strategies that are as effective as they are intrusive.


There is no practicable way to reverse the effects of having used CleanMyMac2 other than to reinstall all affected files from backups or their original sources. Its developer's uninstallation instructions are ineffective despite their recent claims to the contrary. Only MacPaw, its developer, can know the reason for that, but I can think of two possibilities: either they are purposefully leaving components behind for reasons known only to them, or they simply don't know what they're doing. Neither one of those possibilities is particularly comforting for the user.

Reinstalling OS X alone will have no effect on either removing CleanMyMac or reversing the damage it is capable of inflicting upon a system.

Follow the applicable recovery procedure below:

  • If you have a backup that you created prior to using CleanMyMac, now is the time to use it. For Time Machine, boot OS X Recovery, and at the Mac OS X Utilities screen, choose Restore from Time Machine Backup. Choose a date preceding the installation of CleanMyMac.
  • If you do not have a backup that predates the use of CleanMyMac, create one now. To do that read Mac Basics: Time Machine backs up your Mac.
    • The recovery procedure will require that you erase the Mac using OS X Recovery, and then create a new user whose contents will be empty. You will then be able to use Setup Assistant to migrate your essential documents including photos, music, work products and other essential files.
    • When doing so, select only your previous User account and do not select "Applications", "Computer and Network Settings" or "Other files and folders". De-select those choices.
    • Subsequent to using Setup Assistant, you will need to reinstall the essential software you may require, once again remembering to install software only from their original sources, and omitting all non-essential software.


To erase and install Yosemite read: OS X Yosemite: Erase and reinstall OS X


To migrate your essential documents read: OS X Yosemite: Transfer your info from a computer or storage device and follow the procedure under Transfer info from a Time Machine backup or other storage device.

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7 replies
Question marked as Best reply
User profile for user: John Galt
John Galt
User level: Level 10
141,162 points

Mar 6, 2015 9:48 AM in response to bajabum52

That Mac has been affected by CleanMyMac, which must be removed. To recover from the effects of having used it, read below the horizontal line that follows.


Avast is also installed and must be removed if you expect your Mac to function normally. Uninstall it using the uninstaller program included with its downloaded installation package, which will remove it completely.


In addition, 2 GB memory is the minimum required just to run Yosemite, and your iMac won't run well with that little even after you uninstall the garbage burdening it. Your iMac can address as much as 6 GB. Purchase and install that much, and you will extend your Mac's economic life by doing so.


Other than Apple there are only two vendors with which I have personal experience and can recommend: Crucial and OWC. People have reported problems with many other brands, yet Crucial and OWC's prices are as good as any you are likely to find. You may also find brands recommended by other ASC contributors but I have no experience with them.


Go to Crucial and download the little app that examines your system and recommends RAM upgrade options.


Their prices are good but don't have to buy memory from them - determine what you need and buy it from Crucial or OWC / MacSales. The cost will be on the order of $150 US.


It is not reasonable to expect a Mac to operate normally after using CleanMyMac. Like many ill-conceived "cleaning" utilities, it is capable of corrupting a Mac to the point that erasing it completely is the only practicable means of recovery. CleanMyMac is not the only example; it is merely popular due to marketing strategies that are as effective as they are intrusive.


There is no practicable way to reverse the effects of having used CleanMyMac2 other than to reinstall all affected files from backups or their original sources. Its developer's uninstallation instructions are ineffective despite their recent claims to the contrary. Only MacPaw, its developer, can know the reason for that, but I can think of two possibilities: either they are purposefully leaving components behind for reasons known only to them, or they simply don't know what they're doing. Neither one of those possibilities is particularly comforting for the user.

Reinstalling OS X alone will have no effect on either removing CleanMyMac or reversing the damage it is capable of inflicting upon a system.

Follow the applicable recovery procedure below:

  • If you have a backup that you created prior to using CleanMyMac, now is the time to use it. For Time Machine, boot OS X Recovery, and at the Mac OS X Utilities screen, choose Restore from Time Machine Backup. Choose a date preceding the installation of CleanMyMac.
  • If you do not have a backup that predates the use of CleanMyMac, create one now. To do that read Mac Basics: Time Machine backs up your Mac.
    • The recovery procedure will require that you erase the Mac using OS X Recovery, and then create a new user whose contents will be empty. You will then be able to use Setup Assistant to migrate your essential documents including photos, music, work products and other essential files.
    • When doing so, select only your previous User account and do not select "Applications", "Computer and Network Settings" or "Other files and folders". De-select those choices.
    • Subsequent to using Setup Assistant, you will need to reinstall the essential software you may require, once again remembering to install software only from their original sources, and omitting all non-essential software.


To erase and install Yosemite read: OS X Yosemite: Erase and reinstall OS X


To migrate your essential documents read: OS X Yosemite: Transfer your info from a computer or storage device and follow the procedure under Transfer info from a Time Machine backup or other storage device.

Reply
User profile for user: Eric Root
Eric Root
User level: Level 10
684,039 points

Mar 7, 2015 2:50 PM in response to bajabum52

Add more RAM. 4 GB of RAM is about the minimum and more is better.


The 2 places I’ve seen recommended most to buy reliable RAM are below. I have purchased RAM several times from Other World Computing and have always been very satisfied with the product and service. They have on-line instructions on how to replace the RAM. OWC has also tested RAM above what Apple states is the maximum. I now have 6GB installed on a machine supposedly limited to 4 GB.


Crucial


Other World Computing

Reply
User profile for user: John Galt
John Galt
User level: Level 10
141,162 points

Apr 14, 2015 12:49 PM in response to KKsMenagerie

There is nothing new about marketing's use of meaningless terminology to elicit an emotional reaction to convince you to purchase some worthless product. The Internet is littered with advertisements for such trash, and the Mac's growing popularity had made it a popular target.


Never install any product that claims to "clean up", "speed up", "optimize", "boost" or "accelerate" your Mac; to "wash" it, "tune" it, or to make it "shiny". There are many other equally worthless terms used to instill vague feel-good reactions among people to get them to spend money, for any conceivable purpose. Of course they are absurd. A Mac cannot possibly benefit from using those products. All those companies want is your money, whether the product is "free" or not. They are extremely successful at that goal.

Reply

iMac runs slow after Yosemite Upgrade

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