dianeph
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Q: iPhone calendar event issue- not synching across iCloud

Events created on my iPhone will not sync across iCloud to display on my Calendar App on my iPad or on my laptop.

 

iPhone 5 iOS 8.1.3 - this started yesterday with no changes having been made to any of my iCloud settings.  On my laptop I get a new icon displays in my doc - see attached image, but when I click on it it just goes away and the new event is not synched.  If I don't click on this icon, it eventually disappears and the event is also not added to my calendar.

iPhoneCalSyncIssue.png

 

I Can create events on my iPad and laptop and have them show on my phone.  I can create Notes on my iPhone and they sync across devices. 

I have tried changed the iPhone calendarsync settings from 'Events 1 Month Back' to 'All Events' and vice versa.  On the iPhone I have turned Off synching of calendars, waited and re-enabled synching.  I have cycled power to my iPhone.

iPhone 5, iOS 8.1.3

Posted on Mar 6, 2015 9:13 AM

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dianeph

Q: iPhone calendar event issue- not synching across iCloud

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  • by sterling r,

    sterling r sterling r Mar 8, 2015 9:40 AM in response to dianeph
    Community Specialists
    Mar 8, 2015 9:40 AM in response to dianeph

    Hey there Dianeph,

     

    As I understand the issues, you are concerned about this new icon next to your dock, and your calendar events aren't syncing correctly. The icon looks like the Handoff function which is a feature that works between iOS 8 and Yosemite. This article has more information about that:

     

    Connect your iPhone, iPad, iPod touch, and Mac using Continuity

     

    As far as your calendar events not syncing correctly, you should use the troubleshooting in the following article about that very issue:

     

    iCloud: Troubleshooting iCloud Calendar

     

    Thank you for using Apple Support Communities.

    Cheers,

    Sterling

  • by dianeph,

    dianeph dianeph Mar 8, 2015 11:33 AM in response to sterling r
    Level 1 (0 points)
    Mar 8, 2015 11:33 AM in response to sterling r

    Thanks Sterling - I've read through both those articles and performed all the troubleshooting steps in the iCloud: Troubleshooting iCloud Calendar - Apple Support article.  I have verified bluetooth is on, I'm on the same wireless network, same iCloud account signed into on all devices, etc.

     

    Still new events entered on my iPhone do not get added to my laptop or iPad calendar.  The handoff icon shows in my doc, but it does not put the new event onto the calendar.

     

    Through some more testing, I have also found the same issue with reminders; if I create one on my iPhone it will not be displayed on my laptop or iPad.

     

    Again I have no problems creating these on my laptop or iPad and having them show on All my devices, including my iPhone.  And another family member can create them on their iPhone 6, iOS 8.1.3 and they come across to all my devices; laptop, iPad and my iPhone5.

     

    Please advise what else I can do, as not being able to create events or reminders on my iPhone and have them sync across devices is a problem.

  • by sterling r,

    sterling r sterling r Mar 9, 2015 11:45 AM in response to dianeph
    Community Specialists
    Mar 9, 2015 11:45 AM in response to dianeph

    Thanks for the update!

     

    If you have done all the troubleshooting in the iCloud Calendar troubleshooting article, I would next quit all the open apps on your iPhone:

     

    iOS: Force an app to close

    Double-click the Home button.

    Swipe left or right until you have located the app you wish to close.

    Swipe the app up to close it.

     

    When you have done that reset, rather than restart the device and test the issue again:

     

    iOS: Turning off and on (restarting) and resetting

     

    If the issue persists, backup your device to iTunes, then restore it as new and verify that it works. 

     

    How to erase your iOS device and then set it up as a new device or restore it from backups

     

    If it does, then restore your backup to either verify it still works and the software just needed reinstalled, or isolate the issue to the backup file itself.