Ipad2 is not showing anything in my mail account - it seems to be frozen and cannot refresh. It kicks back to the home screen. The mail app is showing the number of new emails and I can hear the notification ping but cannot view any content whether it be new, old, sent, trash, etc. Have tried deleting and reinstating email account, as well as resetting ipad - nothing works. What should I do?
iPad 2, iOS 8.1.3
Hello ombrettafromgormley,
It seems you are having issues using the Mail app on your iPad. In your post you mentioned resetting your iPad, and that is a good step. Just to make sure we're on the same page, the article below explains the difference between restarting and resetting. I've you have not performed a reset using the method listed below, you may want to consider it:
Restart or reset your iPhone, iPad, or iPod touch - Apple Support
How to restart
- Press and hold the Sleep/Wake button until the red slider appears.
- Drag the slider to turn your device completely off.
- After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.
How to reset
- You should reset your device as a last resort and only if you can't restart it.
- To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
Thank you for contributing to Apple Support Communities.
Cheers,
Bobby_D
Hello ombrettafromgormley,
It seems you are having issues using the Mail app on your iPad. In your post you mentioned resetting your iPad, and that is a good step. Just to make sure we're on the same page, the article below explains the difference between restarting and resetting. I've you have not performed a reset using the method listed below, you may want to consider it:
Restart or reset your iPhone, iPad, or iPod touch - Apple Support
How to restart
- Press and hold the Sleep/Wake button until the red slider appears.
- Drag the slider to turn your device completely off.
- After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.
How to reset
- You should reset your device as a last resort and only if you can't restart it.
- To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
Thank you for contributing to Apple Support Communities.
Cheers,
Bobby_D
Thanks Bobby - I have tried and retried both restarting and resetting - still nothing showing. Any other suggestions?
Hi,
Who is your email service provider, e.g: hotmail, gmail etc?
Regards,
Steve
Service provider is Rogers - Yahoo Mail.
ipad2
