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Update never finishes

For the past several weeks the App Store has been updating Garageband It never updates and always says "NaN of 0 bytes - calculating"


Mac OS 10.10.2


How do I fix this?


User uploaded file

iMac, OS X Yosemite (10.10.2)

Posted on Mar 6, 2015 1:55 PM

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5 replies

Mar 7, 2015 6:46 PM in response to Big-Jim-Slade

Back up all data before proceeding.

Quit the App Store if it's running. Force quit if necessary.

Triple-click anywhere in the line below on this page to select it:

defaults write -app "App Store" ShowDebugMenu YES

Copy the selected text to the Clipboard by pressing the key combination command-C.

Launch the built-in Terminal application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

Paste into the Terminal window by pressing the key combination command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.

Wait for a new line ending in a dollar sign ($) to appear below what you entered. You can then quit Terminal.

Launch the App Store. There should now be a menu labeled Debug in the menu bar at the top of the screen. From that menu, select

Reset Application

Quit again and relaunch. Test.

Optionally, remove the Debug menu by quitting the App Store and entering the command below in the same way as before:

defaults delete -app "App Store" ShowDebugMenu

Update never finishes

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