burdell2
Level 1 (13 points)
Apple TV

Q: Apple Pay not working over half the time at Subway & Walgreens after adding TCF card

After I got my iPhone 6, there weren't many places that took Apple Pay...i tried it at Subway and it worked there at first and then it worked at Walgreens too. I mostly used AmEx cards and Citibank cards. However, once my bank finally started being Apple Pay capable (TCF Bank) it hasn't worked as well. Whether or not that has anything to do with it i don't know, but now it almost never works at Subway and it rarely works at Walgreens. Any suggestions or should I bring my iPhone 6 to Apple and get it switched out?

iPhone 6, iOS 8.1.3, null

Posted on Mar 6, 2015 3:00 PM

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burdell2

Q: Apple Pay not working over half the time at Subway & Walgreens after adding TCF card

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  • by G3gator,

    G3gator G3gator Mar 8, 2015 3:58 PM in response to burdell2
    Level 3 (571 points)
    Mar 8, 2015 3:58 PM in response to burdell2

    I think the usage is highly variable, even with chains that claim to accept Apple Pay. I have used mine for several months at my local Walgreens then recently, I was in another Walgreens store and it would not work. The same for Subway. I suspect it is the age and/or health of the terminal that determines the success rate.

     

    George

  • by FFS48,

    FFS48 FFS48 Mar 8, 2015 5:41 PM in response to burdell2
    Level 1 (45 points)
    Mar 8, 2015 5:41 PM in response to burdell2

    I've used my Visa linked Apple Pay card successfully several times at Walgreens.  Yesterday, it did not work.  The clerk said, "They're still trying to get the bugs worked out." 

  • by Thomas Emmerich,

    Thomas Emmerich Thomas Emmerich Jun 8, 2015 7:50 PM in response to burdell2
    Level 4 (3,489 points)
    Jun 8, 2015 7:50 PM in response to burdell2

    For what it's worth, Walgreens was working fine for me then suddenly stopped. I discovered that I need to open the Passbook app on the phone and then it works. It doesn't wake up the phone like all other ApplePay terminals. It's weird because when ApplePay first came out at Walgreens it didn't require Passbook app to be open.

  • by Morgan Adams1,

    Morgan Adams1 Morgan Adams1 Aug 5, 2015 9:38 AM in response to burdell2
    Level 1 (42 points)
    Desktops
    Aug 5, 2015 9:38 AM in response to burdell2

    Subway is the only place I frequent a lot that takes Apple Pay, and the first few times it worked flawlessly. Now, at the same store/same register, I have to try over and over and over again and hold up the line, sometimes never getting it to work. So I have stopped using it.

     

    The sensor and fingerprint are working fine, but the amount shown on the iPhone screen is two dashes "--" and the terminal doesn't acknowledge payment (which means I can keep trying, but it's unreliable, so I usually end up swiping a card).

     

    I can't compare to other iPhones or other stores (several worked fine but I haven't been to any others in months). I can only compare to how it worked before: just great on the first try! But not anymore.