fastly

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Q: Hi, need help. I can't do back-up. It is OFF, and I can't turn it ON. iCloud size hv 195GB free still. Tks!

Back-up switch is OFF. Can't turn it ON.

iPhone 5s, iOS 8.1.3

Posted on Mar 6, 2015 1:02 PM

I have this question too

Q: Hi, need help. I can't do back-up. It is OFF, and I can't turn it ON. iCloud size hv 195GB free still. Tks!

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Helpful answers

by Allen A,

Allen A Mar 8, 2015 11:41 AM in response to fastly
Community Specialists

Mar 8, 2015 11:41 AM in response to fastly

Hi fastly,

The article linked below details a number of troubleshooting steps that can help get an iCloud backup created from your device.

Get help creating an iCloud backup
https://support.apple.com/en-us/HT203516

Regards,
Allen
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by fastly,

fastly Mar 8, 2015 9:30 PM in response to Allen A
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Mar 8, 2015 9:30 PM in response to Allen A

Thanks Allen. The article said that if I did not back up for more than 180 days, Apple will reserve itself to delete the back-up function. Weird.
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