Another 22 million minute iPod Touch lock question
I have read all of the posts about this on this site. I've also watched way too many YouTube videos about it...
Here's my question: Can the Genius Bar remove the wait time to make it possible to enter the passcode?
My son's iPod has been turned off since about Thanksgiving. Yesterday, he turned it plugged it in, it turned on, and it gave this message about being locked for 22 million minutes.
THIS IS OBVIOUSLY A BUG in the software.
No one has been playing with it or messing with it. This is not a result of trying the password too many times.
We know the passcode. We just want to have the chance to put it in and unlock the device.
Yes, it is more than a year old. No, it is not backed up to a computer or iCloud (he's 10).
We would just follow the directions to factory reset it, but it has pictures on it of him and his grandfather that passed away about a year ago. They were very close and he really wants those pictures.
So, llass, please don't post your stock answer. I can look that up the 10 other times you've posted it.
I want to know if it is worth the hour and a half trip to the closest Apple Store, if they can unlock it, and if they can, how much they are going to charge me?
Thanks! I appreciate any info that you can provide about this!
iPod touch (5th generation), iOS 7