Hello niecedumlao,
Thanks for contributing to the Apple Support Communities.
It sounds like your iPhone 4s is not charging. I know it can be very difficult to be without a working phone, and I suggest giving these steps a try:
If the battery doesn’t charge, unplug your device and try these steps:
- Look at the connector at the bottom of your device and make sure it’s free of debris.
- If you're using a USB power adapter, make sure it's plugged in all the way and the power outlet is working. If you're connecting to a computer, make sure it's on and can charge your device. To charge an iPad, you might need to use a USB power adapter and plug into a power outlet.
- Try a different USB cable, USB power adapter, or USB port.
- If everything seems to be working, reconnect your device and wait for 30 minutes.
- If your device still doesn’t charge, try to restart it while it's connected to power. If you can't restart, reset your device.
From:
If you can’t charge your iPhone, iPad, or iPod touch - Apple Support
Additionally, try resetting your iPhone while it is connected to power.
To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
From:
Restart or reset your iPhone, iPad, or iPod touch - Apple Support
If the same symptoms continue, the first article suggests contacting Apple Support at this point:
If your device still doesn't charge or you still see an alert after trying the steps above, contact Apple Support.
All the best,
Jeremy
