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Early 2011 MacBook Pro running slow

Could use some help/advice as to how to get my MacBook Pro (Early 2011) to stop running so slowly.


EtreCheck version: 2.1.8 (121)

Report generated March 7, 2015 at 5:10:27 PM EST

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

MacBook Pro (13-inch, Early 2011) (Technical Specifications)

MacBook Pro - model: MacBookPro8,1

1 2.3 GHz Intel Core i5 CPU: 2-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1333 MHz ok

BANK 1/DIMM0

2 GB DDR3 1333 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery Health: Normal - Cycle count 598


Video Information: ℹ️

Intel HD Graphics 3000 - VRAM: 384 MB

Color LCD 1280 x 800


System Software: ℹ️

OS X 10.9.5 (13F34) - Time since boot: 43 days 21:43:55


Disk Information: ℹ️

ST9320325ASG disk0 : (320.07 GB)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 319.21 GB (120.63 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


HL-DT-ST DVDRW GS31N


USB Information: ℹ️

Apple Computer, Inc. IR Receiver

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. FaceTime HD Camera (Built-in)


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Gatekeeper: ℹ️

Mac App Store and identified developers


Kernel Extensions: ℹ️

/System/Library/Extensions

[not loaded] com.seagate.driver.PowSecDriverCore (5.2.6 - SDK 10.4) [Click for support]


/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns

[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.6 - SDK 10.4) [Click for support]

[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.6 - SDK 10.5) [Click for support]

[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.6 - SDK 10.4) [Click for support]


Problem System Launch Daemons: ℹ️

[failed] com.apple.wdhelper.plist

[running] com.seagate.TBDecorator.plist [Click for support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[running] com.bradfordnetworks.agent.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]


User Launch Agents: ℹ️

[loaded] com.adobe.ARM.[...].plist [Click for support]

[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist

[failed] com.facebook.videochat.[redacted].plist [Click for support]

[loaded] com.google.keystone.agent.plist [Click for support]


User Login Items: ℹ️

iTunesHelper UNKNOWN Hidden (missing value)

BetterSnapTool Application (/Applications/BetterSnapTool.app)

AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

Dropbox Application (/Applications/Dropbox.app)

CSA Application (/Library/Application Support/Bradford Networks/Persistent Agent/CSA.app)


Internet Plug-ins: ℹ️

Default Browser: Version: 537 - SDK 10.9

Flip4Mac WMV Plugin: Version: 2.3.8.1 [Click for support]

NP_2020Player_WEB: Version: 5.0.94.0 - SDK 10.6 [Click for support]

AdobePDFViewerNPAPI: Version: 10.1.10 [Click for support]

FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]

Silverlight: Version: 5.1.20125.0 - SDK 10.6 [Click for support]

Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

iPhotoPhotocast: Version: 7.0 - SDK 10.8

NP_2020Player_IKEA: Version: 5.0.94.1 - SDK 10.6 [Click for support]

AdobePDFViewer: Version: 10.1.10 [Click for support]

SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 [Click for support]

JavaAppletPlugin: Version: Java 7 Update 09 Check version


3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

Flip4Mac WMV [Click for support]

Java [Click for support]

Seagate Dashboard for Mac OSX [Click for support]


Time Machine: ℹ️

Time Machine not configured!


Top Processes by CPU: ℹ️

14% WindowServer

5% update_dyld_shared_cache

2% Safari

1% hidd

1% AppleSpell


Top Processes by Memory: ℹ️

168 MB Mail

168 MB Safari

150 MB softwareupdated

73 MB installd

60 MB com.apple.WebKit.Networking


Virtual Memory Information: ℹ️

230 MB Free RAM

1.24 GB Active RAM

1.37 GB Inactive RAM

1.05 GB Wired RAM

7.17 GB Page-ins

394 MB Page-outs


Diagnostics Information: ℹ️

Mar 5, 2015, 04:59:19 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_201 5-03-05-165919_[redacted].crash

Mar 5, 2015, 04:52:58 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_201 5-03-05-165258_[redacted].crash

Mar 5, 2015, 04:49:36 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_201 5-03-05-164936_[redacted].crash

Mar 5, 2015, 04:48:50 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_201 5-03-05-164850_[redacted].crash

Mar 5, 2015, 03:48:53 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_201 5-03-05-154853_[redacted].crash


If anyone has any recommendations, please share. I am all ears.


Thank you in advance.


AGesq

MacBook Pro (13-inch Early 2011), OS X Mavericks (10.9.5)

Posted on Mar 7, 2015 2:13 PM

Reply
4 replies

Mar 7, 2015 4:02 PM in response to AGesq

When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES All Messages

from the log list on the left. If you don't see that list, select

View Show Log List

from the menu bar at the top of the screen.

Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.

Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.

Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name, may appear in the log. Anonymize before posting.

Mar 7, 2015 6:29 PM in response to AGesq

Linc Davis,


I think I understand your instructions.

I notice the slowness the most when I open applications. I opened iMovie at 9:24pm this evening (+/- 1 min).

Below is the data you requested.


3/7/15 9:23:38.173 PM xpcd[163]: restored permissions (100600 -> 100700) on /Users/andrewgay/Library/Containers/com.apple.iMovieApp/Container.plist

3/7/15 9:23:43.260 PM xpcd[163]: restored permissions (100600 -> 100700) on /Users/andrewgay/Library/Containers/com.apple.InternalFiltersXPC/Container.plis t

3/7/15 9:23:54.700 PM iMovie[51136]: Could not find image named '7F966C8D-418D-4C52-AEFB-2D79E62891BF'.

3/7/15 9:23:54.701 PM iMovie[51136]: Could not find image named '41D5459D-E1BC-42EB-98D0-4D869675F009'.

3/7/15 9:23:54.701 PM iMovie[51136]: Could not find image named '5924A8AF-43E5-4311-94CA-8E074F69A928'.

3/7/15 9:24:02.315 PM com.apple.SecurityServer[14]: Session 100036 created

3/7/15 9:24:02.315 PM com.apple.SecurityServer[14]: Killing auth hosts

3/7/15 9:24:02.316 PM com.apple.SecurityServer[14]: Session 100034 destroyed

3/7/15 9:24:12.713 PM WindowServer[86]: disable_update_timeout: UI updates were forcibly disabled by application "iMovie" for over 1.00 seconds. Server has re-enabled them.

3/7/15 9:24:13.136 PM WindowServer[86]: common_reenable_update: UI updates were finally reenabled by application "iMovie" after 1.42 seconds (server forcibly re-enabled them after 1.00 seconds)

Mar 7, 2015 6:45 PM in response to AGesq

Back up all data before proceeding.

This procedure will unlock all your user files (not system files) and reset their ownership, permissions, and access controls to the default. If you've intentionally set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it, but you do need to follow the instructions below.

Step 1

If you have more than one user, and the one in question is not an administrator, then go to Step 2.

Triple-click anywhere in the following line on this page to select it:

sudo find ~ $TMPDIR.. -exec chflags -h nouchg,nouappnd,noschg,nosappnd {} + -exec chown -h $UID {} + -exec chmod +rw {} + -exec chmod -h -N {} + -type d -exec chmod -h +x {} + 2>&-

Copy the selected text to the Clipboard by pressing the key combination command-C.

Launch the built-in Terminal application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

Paste into the Terminal window by pressing command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.

You'll be prompted for your login password, which won't be displayed when you type it. Type carefully and then press return. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.

The command may take several minutes to run, depending on how many files you have. Wait for a new line ending in a dollar sign ($) to appear, then quit Terminal.

Step 2 (optional)

Take this step only if you have trouble with Step 1, if you prefer not to take it, or if it doesn't solve the problem.

Start up in Recovery mode. When the OS X Utilities screen appears, select

Utilities Terminal

from the menu bar. A Terminal window will open. In that window, type this:

resetp

Press the tab key. The partial command you typed will automatically be completed to this:

resetpassword

Press return. A Reset Password window will open. You’re not going to reset a password.

Select your startup volume ("Macintosh HD," unless you gave it a different name) if not already selected.

Select your username from the menu labeled Select the user account if not already selected.

Under Reset Home Directory Permissions and ACLs, click the Reset button.

Select

Restart

from the menu bar.

Mar 7, 2015 9:18 PM in response to AGesq

As soon as you work through the help that Linc gives you I would bump the RAM to 8 GB and install an SSD.

I did exactly that on my Early 2011 MacBook Pro 13" using all parts from OWC:

https://www.macsales.com/

Also:

Sluggish MBP - Should I buy new?

"Update:

Installed new 1TB SSD. AWESOME. Totally different machine. Highly recommended upgrade for anyone considering."

So on my MBP early 2011 13", Word 2011 opens in 2 seconds flat and Photoshop CS 6 opens in 3.4 seconds.

Early 2011 MacBook Pro running slow

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