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User profile for user: RossF_apple
RossF_apple Author
User level: Level 1
0 points

Kernel error on reboot after OSX update

I restarted my MacBook after automatic updates rolled through on the app store, post that I'm getting a kernel error. Happens every time I reboot. Can get in to Safe Mode no problems, just not sure what to do now. I'm (now) on Yosemite 10.10.3, that public beta version could very well be the issue. Error log below - can anyone help? Can I roll back to 10.10.2?

Thanks in advance


_________


Anonymous UUID: 8BE78B90-6E79-BECB-B260-E79570A0ABBF



Sun Mar 8 17:26:03 2015



*** Panic Report ***

panic(cpu 2 caller 0xffffff802e0197ce): Kernel trap at 0xffffff7fae7908e0, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0x0000000100000001, CR3: 0x0000000030c86000, CR4: 0x00000000001626e0

RAX: 0xffffff7fae793c60, RBX: 0xffffff803a543000, RCX: 0x0000000001510000, RDX: 0xffffff8038394710

RSP: 0xffffff80c81b3d10, RBP: 0xffffff80c81b3d40, RSI: 0x0000000000010002, RDI: 0x0000000100000001

R8: 0x0000000000000000, R9: 0xffffff80393d54a6, R10: 0x0000000000000007, R11: 0x0000000000000003

R12: 0x0000000000000001, R13: 0xffffff803ba65100, R14: 0xffffff80c81b3d50, R15: 0xffffff803a543000

RFL: 0x0000000000010286, RIP: 0xffffff7fae7908e0, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0x0000000100000001, Error code: 0x0000000000000000, Fault CPU: 0x2



Backtrace (CPU 2), Frame : Return Address

0xffffff80c81b39c0 : 0xffffff802df2eda1

0xffffff80c81b3a40 : 0xffffff802e0197ce

0xffffff80c81b3c00 : 0xffffff802e036613

0xffffff80c81b3c20 : 0xffffff7fae7908e0

0xffffff80c81b3d40 : 0xffffff7fae790d3e

0xffffff80c81b3d80 : 0xffffff7fae790b73

0xffffff80c81b3db0 : 0xffffff7fae78f276

0xffffff80c81b3e10 : 0xffffff7fae78f5eb

0xffffff80c81b3e40 : 0xffffff7fae79022c

0xffffff80c81b3e70 : 0xffffff802e4b38ed

0xffffff80c81b3eb0 : 0xffffff802e4b33df

0xffffff80c81b3f30 : 0xffffff802e4ae193

0xffffff80c81b3f70 : 0xffffff802e4b4083

0xffffff80c81b3fb0 : 0xffffff802e014137

Kernel Extensions in backtrace:

com.visicom.ManyCam.VideoDevice.driver(3.0.11)[AD731C8A-1682-30D4-8817-417E6C85 BA32]@0xffffff7fae78e000->0xffffff7fae7bafff

dependency: com.apple.iokit.IOVideoFamily(1.2.1)[399D9EDD-0E6F-3C83-B60F-98214134FCD0]@0xff ffff7fae777000

dependency: com.apple.iokit.IOStreamFamily(1.1.0)[]@0xffffff7fae76b000



BSD process name corresponding to current thread: kernel_task



Mac OS version:

14D87p



Kernel version:

Darwin Kernel Version 14.3.0: Thu Feb 12 18:38:33 PST 2015; root:xnu-2782.20.34~3/RELEASE_X86_64

Kernel UUID: B7DA73A8-FE7D-37A9-86A2-D7C83D0A171C

Kernel slide: 0x000000002dc00000

Kernel text base: 0xffffff802de00000

__HIB text base: 0xffffff802dd00000

System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)



System uptime in nanoseconds: 44192006652

last loaded kext at 44165138361: com.apple.driver.AppleOSXWatchdog 1 (addr 0xffffff7fb00aa000, size 28672)

loaded kexts:

com.visicom.ManyCam.VideoDevice.driver 3.0.11

com.fsb.kext.logKext 2.4

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.driver.AppleMikeyDriver 272.12

com.apple.driver.AppleIntelHD4000Graphics 10.0.6

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleHV 1

com.apple.driver.AppleBacklight 170.7.1

com.apple.driver.AppleThunderboltIP 2.0.2

com.apple.iokit.IOBluetoothUSBDFU 4.3.4b7

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleMCCSControl 1.2.11

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.4b7

com.apple.driver.AppleSMCLMU 2.0.7d0

com.apple.driver.AppleMuxControl 3.10.11

com.apple.driver.AppleFIVRDriver 4.1.0

com.apple.driver.AppleIntelFramebufferCapri 10.0.6

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AppleLPC 1.7.3

com.apple.driver.SMCMotionSensor 3.0.4d1

com.apple.driver.AppleUSBTCButtons 240.2

com.apple.driver.AppleUSBTCKeyEventDriver 240.2

com.apple.driver.AppleUSBTCKeyboard 240.2

com.apple.driver.AppleIRController 327.5

com.apple.driver.CoreStorageFsck 471.20.6

com.apple.driver.AppleFileSystemDriver 3.0.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 35

com.apple.iokit.SCSITaskUserClient 3.7.3

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.7.1

com.apple.driver.AppleUSBHub 705.4.2

com.apple.driver.AppleSDXC 1.6.5

com.apple.iokit.AppleBCM5701Ethernet 10.1.3

com.apple.driver.AirPort.Brcm4331 800.20.24

com.apple.driver.AirPort.Brcm4360 930.29.1

com.apple.driver.AppleFWOHCI 5.5.2

com.apple.driver.AppleUSBXHCI 710.4.11

com.apple.driver.AppleUSBEHCI 705.4.14

com.apple.driver.AppleAHCIPort 3.1.2

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 3.1

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 3.1

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

com.apple.nke.applicationfirewall 161

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

com.apple.iokit.IOVideoFamily 1.2.1

com.apple.iokit.IOStreamFamily 1.1.0

com.apple.iokit.IOSurface 97.4

com.apple.iokit.IOFireWireIP 2.2.6

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.driver.AppleSMBusController 1.0.13d1

com.apple.driver.AppleThunderboltEDMSink 4.0.2

com.apple.driver.AppleThunderboltDPOutAdapter 4.0.6

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.4b7

com.apple.iokit.IOBluetoothFamily 4.3.4b7

com.apple.iokit.IOUSBUserClient 705.4.0

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.driver.AppleGraphicsControl 3.10.11

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.iokit.IOAcceleratorFamily2 156.13

com.apple.AppleGraphicsDeviceControl 3.10.11

com.apple.driver.AppleHDAController 272.12

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.iokit.IOHDAFamily 272.12

com.apple.iokit.IOAudioFamily 203.3

com.apple.vecLib.kext 1.2.0

com.apple.driver.IOPlatformPluginFamily 5.9.1d7

com.apple.driver.AppleSMC 3.1.9

com.apple.driver.AppleUSBMultitouch 245.2

com.apple.iokit.IOUSBHIDDriver 705.4.0

com.apple.driver.AppleUSBMergeNub 705.4.0

com.apple.driver.AppleUSBComposite 705.4.9

com.apple.driver.CoreStorage 471.20.6

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.3

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.driver.AppleThunderboltDPInAdapter 4.0.6

com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6

com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

com.apple.driver.AppleThunderboltNHI 3.1.7

com.apple.iokit.IOThunderboltFamily 4.2.1

com.apple.iokit.IOAHCISerialATAPI 2.6.1

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.3

com.apple.iokit.IOEthernetAVBController 1.0.3b3

com.apple.iokit.IO80211Family 730.57

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOFireWireFamily 4.5.6

com.apple.iokit.IOUSBFamily 710.4.14

com.apple.iokit.IOAHCIFamily 2.7.5

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 396

com.apple.iokit.IOStorageFamily 2.0

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 3.1

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.Libm 1

com.apple.kec.corecrypto 1.0

com.apple.kec.pthread 1

Unable to gather system configuration information.Model: MacBookPro9,2, BootROM MBP91.00D3.B08, 2 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 2.2f44

Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x802C, 0x384A54463235363634485A2D3147364D3120

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x802C, 0x384A54463235363634485A2D3147364D3120

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.15.166.2.1)

Bluetooth: Version 4.3.4b7 15405, 3 services, 18 devices, 0 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: APPLE HDD TOSHIBA MK5065GSXF, 500.11 GB

Serial ATA Device: MATSHITADVD-R UJ-8A8

USB Device: Hub

USB Device: Hub

USB Device: Apple Internal Keyboard / Trackpad

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

USB Device: IR Receiver

USB Device: Hub

USB Device: FaceTime HD Camera (Built-in)

Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1

MacBook Pro

Posted on Mar 7, 2015 8:40 PM

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7 replies
User profile for user: Amilixkan
Amilixkan
User level: Level 3
551 points

Mar 7, 2015 8:46 PM in response to RossF_apple

Please do not dump useless lines of code in here.

Try this:

  1. Start the Mac from Recovery or its install media. Note: If a kernel panic still occurs, go to the "Hardware troubleshooting" section of this article.
  2. Open Disk Utility and use "Repair Disk" on Mac's internal hard drive (named Macintosh HD by default).
    Important: If Disk Utility is unable to repair the internal drive, you should bring the Mac to a Genius at an Apple Store, or an Apple Authorized Service Provider for service and support. Be sure to ask that, if the drive needs reformatting or replacing, they contact you about escalating your case to a special data recovery service. If you plan to visit an Apple Retail store, make a reservation at the Genius Bar using http://www.apple.com/retail/geniusbar/ (available in some countries only).
  3. Connect an external drive with at least 10 GB of free space. Note: Make sure the external drive does not cause kernel panics and is the only device on its USB, FireWire, or Thunderbolt port. Connecting the external drive and its cables to another Mac can help make sure the drive does not cause kernel panics.
  4. Install OS X on the external drive.
  5. Start up from the external drive.
  6. Install all software updates until Software Update reports your software is up to date.
  7. Use the Apple applications on the external drive to surf the web, view QuickTime movies, email, print, scan, and/or other activities. Continue using the Mac for the amount of time it would usually take for the kernel panic to occur.
Reply
User profile for user: Linc Davis
Linc Davis
User level: Level 10
209,547 points

Mar 8, 2015 8:59 AM in response to RossF_apple

The panics are caused by "ManyCam." Either remove it or refer to the developer for support.

Any third-party software that doesn't install by drag-and-drop into the Applications folder, and uninstall by drag-and-drop to the Trash, is a system modification.

Whenever you remove system modifications, they must be removed completely, and the only way to do that is to use the uninstallation tool, if any, provided by the developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job.

I never install system modifications myself, and except as stated in this comment, I don't know how to uninstall them. You'll have to do your own research to find that information.

Here are some general guidelines to get you started. Suppose you want to remove something called “BrickMyMac” (a hypothetical example.) First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickmymac.com. (That may not be the actual name of the site; if necessary, search the Web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickMyMac.dmg and open it. There may be an application in there such as “Uninstall BrickMyMac.” If not, open “BrickMyMac.pkg” and look for an Uninstall button. The uninstaller might also be accessed by clicking the Customize button, if there is one.

Back up all data before making any changes.

You will generally have to restart the computer in order to complete an uninstallation. Until you do that, there may be no effect, or unpredictable effects.

If you can’t remove software in any other way, you’ll have to erase and install OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.

Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" such as "AppCleaner" and the like that purport to remove software.

Reply
User profile for user: USMC Guy
USMC Guy
User level: Level 1
8 points

Apr 9, 2015 4:27 AM in response to RossF_apple

I ran into the same exact problem. I had ManyCam on my MacBook Air. To resolve it, I had to boot into recovery mode. Then I had to use the disk utility to unlock the "Macintosh HD" disk (Or whatever the Hard Drive is called). Once unlocked, I opened the Terminal app. I used the command:


find /Volumes/Macintosh\ HD/ -name "*ManyCam*"


Then with the list it provided, I removed every file and directory mentioned with the command


rm -rf fileOrDirectoryName


I rebooted and all was resolved.

Reply
User profile for user: USMC Guy
USMC Guy
User level: Level 1
8 points

Apr 10, 2015 8:46 AM in response to awrightt

Were you able to mount (access) the internal hard drive? As stated above, this can be done using the disk utility. The drive will be greyed out on the left column. Just right click it and select "Unlock". Then exit Disk Utility.


From there, you have to launch the Terminal application in the restore mode. That is where you run the commands.

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Kernel error on reboot after OSX update

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