Major Problem: Safari won't open

Hi,


Safari keeps quitting as soon as I try to open it and I don't know how to fix it.


I have repaired permissions and opened in Safe Mode and reset Safari but it still won't open, so it won't send this to Apple either.


Below is the report. Please can anyone help?


Thank you


Sarah


Process: Safari [283]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 7.1.3 (9537.85.12.18)
Build Info: WebBrowser-7537085012018000~2
Code Type: X86-64 (Native)

Parent Process: launchd [215]

Responsible: Safari [283]
User ID: 501


Date/Time: 2015-03-08 14:54:24.292 +0000
OS Version: Mac OS X 10.9.5 (13F34)

Report Version: 11

Anonymous UUID: F37BA074-62A1-7D72-E0E0-E05D6FD00F7E



Crashed Thread: 6


Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000


External Modification Warnings:

Thread creation by external task.


VM Regions Near 0:

-->

__TEXT 000000010ff42000-000000010ff43000 [4K] r-x/rwx SM=COW /Applications/Safari.app/Contents/MacOS/Safari


Application Specific Information:

Process Model:

Multiple Web Processes



Thread 0:: Dispatch queue: com.apple.main-thread

0 libsystem_kernel.dylib 0x0000000116d585da __open + 10
1 com.apple.Foundation 0x0000000112a462e4 _NSReadBytesFromFileWithExtendedAttributes + 129
2 com.apple.Foundation 0x0000000112a461d7 -[NSData(NSData) initWithContentsOfFile:] + 91
3 com.apple.Foundation 0x0000000112a45fb6 -[NSData(NSData) initWithContentsOfURL:] + 325
4 com.apple.Foundation 0x0000000112ae6d80 +[NSData(NSData) dataWithContentsOfURL:] + 43
5 com.apple.Safari.framework 0x0000000110174ee7 Safari::RemoteConfigurationsController::loadConfigurationForKeyFromDisk(Safari: :CF::String const&, Safari::CF::URL const&) const + 111
6 com.apple.Safari.framework 0x00000001101751be Safari::RemoteConfigurationsController::initializeSuccessfulDownloadIntervalIfN eeded() const + 58
7 com.apple.Safari.framework 0x000000011017510f Safari::RemoteConfigurationsController::intervalBeforeNextDownload() const + 237
8 com.apple.Safari.framework 0x0000000110174e04 Safari::RemoteConfigurationsController::addConsumerForKey(Safari::RemoteConfigu rationConsumer*, Safari::CF::String const&) + 94
9 com.apple.Safari.framework 0x0000000110052889 Safari::PowerSaverConfigurationConsumer::loadConfigurationForContext(Safari::WK ::Context const&) + 69
10 com.apple.Safari.framework 0x000000011025df1f -[PlugInAutoStartController initializeContext:] + 32
11 com.apple.Safari.framework 0x000000010ff627f2 Safari::Application::initializeProcessContext(bool) + 2422
12 com.apple.Safari.framework 0x000000010ff58343 +[AppController initialize] + 310
13 libobjc.A.dylib 0x0000000112f77371 _class_initialize + 645
14 libobjc.A.dylib 0x0000000112f83254 lookUpImpOrForward + 170
15 libobjc.A.dylib 0x0000000112f76169 objc_msgSend + 233
16 com.apple.AppKit 0x000000011451b5dd -[NSCustomObject nibInstantiate] + 89
17 com.apple.AppKit 0x000000011451b520 -[NSIBObjectData instantiateObject:] + 309
18 com.apple.AppKit 0x000000011451a815 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 413
19 com.apple.AppKit 0x000000011450f5ce loadNib + 327
20 com.apple.AppKit 0x000000011450eb6c +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 288
21 com.apple.AppKit 0x000000011450e95c -[NSBundle(NSNibLoading) loadNibNamed:owner:topLevelObjects:] + 197
22 com.apple.AppKit 0x000000011450e74b +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 357
23 com.apple.AppKit 0x000000011450a597 NSApplicationMain + 448
24 com.apple.Safari.framework 0x000000011017e86d SafariMain + 267
25 libdyld.dylib 0x0000000116bb35fd start + 1


Thread 1:

0 libsystem_kernel.dylib 0x0000000116d58e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x0000000116e67f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x0000000116e6afb9 start_wqthread + 13


Thread 2:: Dispatch queue: com.apple.libdispatch-manager

0 libsystem_kernel.dylib 0x0000000116d59662 kevent64 + 10
1 libdispatch.dylib 0x0000000116b78421 _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x0000000116b78136 _dispatch_mgr_thread + 52


Thread 3:: Dispatch queue: com.apple.WebKit.StorageManager

0 libsystem_kernel.dylib 0x0000000116d58eca access + 10
1 libsqlite3.dylib 0x00000001112e2a59 unixAccess + 57
2 libsqlite3.dylib 0x00000001112e1fa8 sqlite3PagerSharedLock + 248
3 libsqlite3.dylib 0x00000001112e1636 sqlite3BtreeBeginTrans + 390
4 libsqlite3.dylib 0x00000001112db8d9 sqlite3InitOne + 569
5 libsqlite3.dylib 0x00000001112db61e sqlite3Init + 110
6 libsqlite3.dylib 0x0000000111315efc sqlite3LocateTable + 60
7 libsqlite3.dylib 0x00000001112eda06 selectExpander + 326
8 libsqlite3.dylib 0x00000001112ed73c sqlite3WalkSelect + 76
9 libsqlite3.dylib 0x00000001112e7e3d sqlite3Select + 509
10 libsqlite3.dylib 0x00000001112c577e yy_reduce + 5054
11 libsqlite3.dylib 0x00000001112c4326 sqlite3Parser + 278
12 libsqlite3.dylib 0x00000001112c30e1 sqlite3RunParser + 305
13 libsqlite3.dylib 0x00000001112c297e sqlite3Prepare + 734
14 libsqlite3.dylib 0x00000001112c257f sqlite3LockAndPrepare + 191
15 libsqlite3.dylib 0x000000011132867f sqlite3_prepare_v2 + 31
16 com.apple.WebCore 0x000000011a3f8bfd WebCore::SQLiteStatement::prepare() + 173
17 com.apple.WebCore 0x000000011a3f8dce WebCore::SQLiteDatabase::tableExists(***::String const&) + 206
18 com.apple.WebKit 0x00000001124b3b17 WebKit::LocalStorageDatabaseTracker::openTrackerDatabase(WebKit::LocalStorageDa tabaseTracker::DatabaseOpeningStrategy) + 119
19 com.apple.WebKit 0x00000001124b3990 WebKit::LocalStorageDatabaseTracker::importOriginIdentifiers() + 30
20 com.apple.WebKit 0x00000001126d9a69 ___ZN9WorkQueue8dispatchENSt3__18functionIFvvEEE_block_invoke + 23
21 libdispatch.dylib 0x0000000116b791bb _dispatch_call_block_and_release + 12
22 libdispatch.dylib 0x0000000116b7628d _dispatch_client_callout + 8
23 libdispatch.dylib 0x0000000116b78673 _dispatch_queue_drain + 451
24 libdispatch.dylib 0x0000000116b799c1 _dispatch_queue_invoke + 110
25 libdispatch.dylib 0x0000000116b77f87 _dispatch_root_queue_drain + 75
26 libdispatch.dylib 0x0000000116b79177 _dispatch_worker_thread2 + 40
27 libsystem_pthread.dylib 0x0000000116e67ef8 _pthread_wqthread + 314
28 libsystem_pthread.dylib 0x0000000116e6afb9 start_wqthread + 13


Thread 4:

0 libsystem_kernel.dylib 0x0000000116d58e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x0000000116e67f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x0000000116e6afb9 start_wqthread + 13


Thread 5:: WebCore: IconDatabase

0 libsystem_kernel.dylib 0x0000000116d54a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x0000000116d53d18 mach_msg + 64
2 com.apple.Metadata 0x00000001172b33a7 mdsFetchAttributesForItems + 154
3 com.apple.Metadata 0x00000001172b28db __newAttr + 674
4 com.apple.Metadata 0x00000001172b2618 MDItemCopyAttribute + 158
5 com.apple.Metadata 0x00000001172b247f _MDCopyUTITypeFromLS + 29
6 com.apple.Metadata 0x00000001172cadb9 __MDItemUpdateData + 867
7 com.apple.Metadata 0x00000001172cb102 __MDItemSetAttributes + 185
8 com.apple.Metadata 0x00000001172b2158 MDItemSetAttribute + 302

9 com.apple.CoreServices.CarbonCore 0x0000000116fe8238 CSBackupSetItemExcluded + 424

10 com.apple.WebCore 0x000000011a4124b5 WebCore::excludeFromBackup(***::String const&) + 37
11 com.apple.WebCore 0x000000011a3f9149 WebCore::IconDatabase::performOpenInitialization() + 777
12 com.apple.WebCore 0x000000011a3f87a5 WebCore::IconDatabase::iconDatabaseSyncThread() + 261
13 com.apple.JavaScriptCore 0x0000000110a386ef ***::wtfThreadEntryPoint(void*) + 15
14 libsystem_pthread.dylib 0x0000000116e66899 _pthread_body + 138
15 libsystem_pthread.dylib 0x0000000116e6672a _pthread_start + 137
16 libsystem_pthread.dylib 0x0000000116e6afc9 thread_start + 13


Thread 6 Crashed:


Thread 6 crashed with X86 Thread State (64-bit):

rax: 0x0000000000000000 rbx: 0x0000000000000054 rcx: 0x00000001108cd000 rdx: 0x0000000000000054

rdi: 0x00000001108cd000 rsi: 0x00000001108c9000 rbp: 0x0000000000000000 rsp: 0x00000001108cdef6

r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000

r12: 0x0000000111bac420 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x00000001108c9000

rip: 0x0000000000000000 rfl: 0x0000000000010246 cr2: 0x0000000000000000


Logical CPU: 1
Error Code: 0x00000014
Trap Number: 14



Binary Images:

0x10ff42000 - 0x10ff42ffd com.apple.Safari (7.1.3 - 9537.85.12.18) <4048D264-D3E5-392F-9A38-11504151F889> /Applications/Safari.app/Contents/MacOS/Safari
0x10ff4e000 - 0x110459ffb com.apple.Safari.framework (9537 - 9537.85.12.18) <74163255-BC5F-3F42-A28E-2CB768DE3AE8> /System/Library/StagedFrameworks/Safari/Safari.framework/Versions/A/Safari
0x11084b000 - 0x11084cff7 libSystem.B.dylib (1197.1.1) <E303F2F8-A8CF-3DF3-84B3-F2D0EE41CCF6> /usr/lib/libSystem.B.dylib
0x110855000 - 0x110873ff7 com.apple.Accounts (113 - 113) <FEB37642-C973-3CD2-B279-142492266A16> /System/Library/Frameworks/Accounts.framework/Versions/A/Accounts
0x110895000 - 0x110896fff libquit.dylib (161.2) <7B9C07B6-8993-32C8-89C2-23D2E7FA85BA> /usr/lib/libquit.dylib
0x11089f000 - 0x1108bcff7 com.apple.framework.Apple80211 (9.4 - 940.60) <043C7CFD-B57B-3F9D-B0FE-CA4B97C43968> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x1108ca000 - 0x1108cafff com.apple.Carbon (154 - 157) <4E260C09-78F4-305B-B408-13321CAF6213> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x1108d3000 - 0x1108d3fff com.apple.Cocoa (6.8 - 20) <E90E99D7-A425-3301-A025-D9E0CD11918E> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x1108d7000 - 0x110935ff7 com.apple.corelocation (1486.17 - 1486.24) <9FBB29F0-E000-3190-A96C-9EAA5CCCA2A0> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x110974000 - 0x11097eff7 com.apple.CrashReporterSupport (10.9 - 539) <B25A09EC-A021-32EC-86F8-05B4837E0EDE> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x11098d000 - 0x1109f9fff com.apple.framework.IOKit (2.0.1 - 907.100.14) <10932113-9F7E-38A0-A158-A019A555CAC3> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x110a2e000 - 0x110ee6ff5 com.apple.JavaScriptCore (9600 - 9600.3.13) <E6D1BAE2-4A31-3B4B-A061-539EB55A7CB6> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/Versions/A/Jav aScriptCore
0x111054000 - 0x11120cffb libicucore.A.dylib (511.35) <6F097DA7-147C-32A1-93D2-728A64CF0DC2> /usr/lib/libicucore.A.dylib
0x1112b8000 - 0x1113a2fff libsqlite3.dylib (158) <00269BF9-43BE-39E0-9C85-24585B9923C8> /usr/lib/libsqlite3.dylib
0x1113bf000 - 0x1113f0ff7 libtidy.A.dylib (15.12) <BF757E3C-733A-3B6B-809A-A3949D46466E> /usr/lib/libtidy.A.dylib
0x111403000 - 0x111410ff7 libxar.1.dylib (202) <5572AA71-E98D-3FE1-9402-BB4A84E0E71E> /usr/lib/libxar.1.dylib
0x11141c000 - 0x11142afff com.apple.opengl (9.6.1 - 9.6.1) <B22FA400-5824-36AF-9945-5FEC31995A0E> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x111437000 - 0x111478fff com.apple.PerformanceAnalysis (1.47 - 47) <7B73DFF4-75DB-3403-80D2-0F3FE48764C3> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x111ccb000 - 0x111e67ff3 com.apple.QuartzCore (1.8 - 332.3) <72003E51-1287-395B-BCBC-331597D45C5E> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x111f40000 - 0x1121a4ffd com.apple.security (7.0 - 55471.14.25) <7E5475CB-CDD5-3C68-B335-8D2FECBDA21F> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x1122f5000 - 0x112368fff com.apple.securityfoundation (6.0 - 55122.3) <0FDC8F53-104C-3938-A852-5B33C30BAAD5> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x1123ab000 - 0x1123d9ff7 com.apple.securityinterface (9.0 - 55047) <0346D8A9-2CAA-38F3-A741-5FBA5E9F1E7C> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x11240e000 - 0x112471ffb com.apple.SystemConfiguration (1.13.1 - 1.13.1) <2C8E1A73-5AD6-3A7D-8ED8-D6755555A993> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x1124b0000 - 0x11274cff7 com.apple.WebKit (9600 - 9600.3.18) <42BDFEBB-805D-3022-A187-F7B59FF05480> /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/WebKit
0x112a28000 - 0x112a28fff com.apple.WebKit2 (9600 - 9600.3.18) <240E414A-A118-36A2-A3A9-E17447955FC0> /System/Library/StagedFrameworks/Safari/WebKit2.framework/Versions/A/WebKit2
0x112a33000 - 0x112d33ff7 com.apple.Foundation (6.9 - 1056.17) <E0B0FAF6-5CA8-3EEB-8BF2-104C0AEEF925> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x112f71000 - 0x11311ef27 libobjc.A.dylib (551.1) <AD7FD984-271E-30F4-A361-6B20319EC73B> /usr/lib/libobjc.A.dylib
0x113145000 - 0x113197fff libc++.1.dylib (120) <4F68DFC5-2077-39A8-A449-CAC5FDEE7BDE> /usr/lib/libc++.1.dylib
0x1131f4000 - 0x1132b6ff5 com.apple.CoreText (367.20 - 367.20) <B80D086D-93A9-3C35-860E-9C3FDD027F3B> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x11332b000 - 0x1134c6ff8 com.apple.CFNetwork (673.5 - 673.5) <EF4DA617-D442-327A-9575-A75111A0A742> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x1135d1000 - 0x1135d1fff com.apple.ApplicationServices (48 - 48) <3E3F01A8-314D-378F-835E-9CC4F8820031> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x1135da000 - 0x1135dbff7 libDiagnosticMessagesClient.dylib (100) <4CDB0F7B-C0AF-3424-BC39-495696F0DB1E> /usr/lib/libDiagnosticMessagesClient.dylib
0x1135e1000 - 0x1137c6fff com.apple.CoreFoundation (6.9 - 855.17) <729BD6DA-1F63-3E72-A148-26F21EBF52BB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x11393c000 - 0x113a42ff7 com.apple.ImageIO.framework (3.3.0 - 1044) <3BCCF2AE-CF1F-3324-A371-DF0A42C841A2> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x113ab1000 - 0x1143d130b com.apple.CoreGraphics (1.600.0 - 599.35.6) <07F8BE29-8352-30DE-A136-FD8CE9526B8A> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x114502000 - 0x114502fff com.apple.CoreServices (59 - 59) <7A697B5E-F179-30DF-93F2-8B503CEEEFD5> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x114508000 - 0x11507eff7 com.apple.AppKit (6.9 - 1265.21) <9DC13B27-841D-3839-93B2-3EDE66157BDE> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x11580c000 - 0x11583bff9 com.apple.GSS (4.0 - 2.0) <27FCA2B4-0767-3002-8755-862B19B5CF92> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x11585f000 - 0x115870ff7 libz.1.dylib (53) <42E0C8C6-CA38-3CA4-8619-D24ED5DD492E> /usr/lib/libz.1.dylib
0x11587a000 - 0x11587cfff com.apple.OAuth (25 - 25) <22D42C60-CA67-31D7-A4A4-AFD8F35408D7> /System/Library/PrivateFrameworks/OAuth.framework/Versions/A/OAuth
0x115889000 - 0x1158c1ff7 com.apple.RemoteViewServices (2.0 - 94) <3F34D630-3DDB-3411-BC28-A56A9B55EBDA> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x1158fd000 - 0x115a51ff3 com.apple.audio.toolbox.AudioToolbox (1.10 - 1.10) <69B273E8-5A8E-3FC7-B807-C16B657662FE> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x115aec000 - 0x115aecffd com.apple.audio.units.AudioUnit (1.10 - 1.10) <68B21135-55A6-3563-A3D6-3E692A7DEB7F> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x115af8000 - 0x115d40ff7 com.apple.CoreData (107 - 481.3) <E78734AA-E3D0-33CB-A014-620BBCAB2E96> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x115e6f000 - 0x115ed3fff com.apple.datadetectorscore (5.0 - 354.5) <0AE9749A-6BFC-3032-B802-210DF59AEDB0> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x115f13000 - 0x116043ff7 com.apple.desktopservices (1.8.3 - 1.8.3) <225BEC20-F8E0-3F22-9560-890A1A5B9050> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x1160c5000 - 0x11636fff5 com.apple.HIToolbox (2.1.1 - 698) <A388E773-AE7B-3FD1-8662-A98E6E24EA16> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x1164c9000 - 0x1164d1ff7 com.apple.speech.recognition.framework (4.2.4 - 4.2.4) <98BBB3E4-6239-3EF1-90B2-84EA0D3B8D61> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x1164e2000 - 0x116524ff7 libauto.dylib (185.5) <F45C36E8-B606-3886-B5B1-B6745E757CA8> /usr/lib/libauto.dylib
0x11653e000 - 0x116625ff7 libxml2.2.dylib (26) <A1DADD11-89E5-3DE4-8802-07186225967F> /usr/lib/libxml2.2.dylib
0x116661000 - 0x116745ff7 com.apple.coreui (2.2 - 231.1) <187DF89C-8A64-366D-8782-F90315FA3CD7> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x11680a000 - 0x11685bff7 com.apple.audio.CoreAudio (4.2.1 - 4.2.1) <BE13E840-FB45-3BC2-BCF5-031629754FD5> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x116885000 - 0x11688afff com.apple.DiskArbitration (2.6 - 2.6) <A4165553-770E-3D27-B217-01FC1F852B87> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x116899000 - 0x11689afff liblangid.dylib (117) <9546E641-F730-3AB0-B3CD-E0E2FDD173D9> /usr/lib/liblangid.dylib
0x1168a2000 - 0x1168b4ff7 com.apple.MultitouchSupport.framework (245.13.1 - 245.13.1) <38262B92-C63F-35A0-997D-AD2EBF2F8338> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x1168c7000 - 0x1168dfff7 com.apple.GenerationalStorage (2.0 - 160.3) <64749B08-0212-3AC8-9B49-73D662B09304> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x1168f0000 - 0x1168fdfff com.apple.Sharing (132.2 - 132.2) <F983394A-226D-3244-B511-FA51FDB6ADDA> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x116912000 - 0x1169d6ff7 com.apple.backup.framework (1.5.4 - 1.5.4) <195DA868-47A5-37E6-8CF0-9BCF11846899> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x116a5e000 - 0x116a79ff7 libCRFSuite.dylib (34) <FFAE75FA-C54E-398B-AA97-18164CD9789D> /usr/lib/libCRFSuite.dylib
0x116a89000 - 0x116ab2ff7 libc++abi.dylib (49.1) <21A807D3-6732-3455-B77F-743E9F916DF0> /usr/lib/libc++abi.dylib
0x116ac7000 - 0x116acbff7 libcache.dylib (62) <BDC1E65B-72A1-3DA3-A57C-B23159CAAD0B> /usr/lib/system/libcache.dylib
0x116ad5000 - 0x116adffff libcommonCrypto.dylib (60049) <8C4F0CA0-389C-3EDC-B155-E62DD2187E1D> /usr/lib/system/libcommonCrypto.dylib
0x116af1000 - 0x116af8fff libcompiler_rt.dylib (35) <4CD916B2-1B17-362A-B403-EF24A1DAC141> /usr/lib/system/libcompiler_rt.dylib
0x116b06000 - 0x116b0dffb libcopyfile.dylib (103.92.1) <CF29DFF6-0589-3590-834C-82E2316612E8> /usr/lib/system/libcopyfile.dylib
0x116b14000 - 0x116b62fff libcorecrypto.dylib (161.1) <F3973C28-14B6-3006-BB2B-00DD7F09ABC7> /usr/lib/system/libcorecrypto.dylib
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0x119e06000 - 0x119e0afff com.apple.CommonPanels (1.2.6 - 96) <6B434AFD-50F8-37C7-9A56-162C17E375B3> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x119e11000 - 0x119e14fff com.apple.help (1.3.3 - 46) <AE763646-D07A-3F9A-ACD4-F5CBD734EE36> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x119e1f000 - 0x119e31fff com.apple.ImageCapture (9.0 - 9.0) <BE0B65DA-3031-359B-8BBA-B9803D4ADBF4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x119e52000 - 0x119e6aff7 com.apple.openscripting (1.4 - 157) <B3B037D7-1019-31E6-9D17-08E699AF3701> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x119e7d000 - 0x119e7eff7 com.apple.print.framework.Print (9.0 - 260) <EE00FAE1-DA03-3EC2-8571-562518C46994> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x119e8a000 - 0x119e8cff7 com.apple.securityhi (9.0 - 55005) <18C42525-688C-3D47-B9C9-1E0F8F58FA64> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x119e96000 - 0x11a054fff com.apple.GeoServices (1.0 - 702.15.12) <5A4D463F-689F-3822-BF26-A19D51503019> /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices
0x11a1b1000 - 0x11a1bbff7 com.apple.ProtocolBuffer (1 - 182.1.3) <82E68598-A8AA-3AF1-843E-2A64F19472D4> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer
0x11a1ca000 - 0x11a2feff7 com.apple.WebKitLegacy (9600 - 9600.3.18) <FD53B909-4D0A-3473-8F88-E192AEB82809> /System/Library/StagedFrameworks/Safari/WebKitLegacy.framework/Versions/A/WebKi tLegacy
0x11a3f4000 - 0x11b2b4ff5 com.apple.WebCore (9600 - 9600.3.15) <949535EF-76A2-3E9C-AEF5-E18E451C2C87> /System/Library/StagedFrameworks/Safari/WebCore.framework/Versions/A/WebCore
0x11d6e0000 - 0x11d70cfff com.apple.CoreServicesInternal (184.9 - 184.9) <4DEA54F9-81D6-3EDB-AA3C-1F9C497B3379> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/CoreServicesIn ternal
0x11d77e000 - 0x11d78bff4 com.apple.Librarian (1.2 - 1) <F1A2744D-8536-32C7-8218-9972C6300DAE> /System/Library/PrivateFrameworks/Librarian.framework/Librarian
0x11d7a7000 - 0x11d7afff3 libCGCMS.A.dylib (599.35.6) <09F33B9F-098A-340A-8717-E3BA6849470E> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS .A.dylib
0x7fff6d340000 - 0x7fff6d373817 dyld (239.4) <7AD43B9B-5CEA-3C7E-9836-A06909F9CA56> /usr/lib/dyld


External Modification Summary:

Calls made by other processes targeting this process:

task_for_pid: 4
thread_create: 1
thread_set_state: 0

Calls made by this process:

task_for_pid: 0
thread_create: 0
thread_set_state: 0

Calls made by all processes on this machine:

task_for_pid: 332
thread_create: 1
thread_set_state: 0


VM Region Summary:

ReadOnly portion of Libraries: Total=162.7M resident=88.7M(55%) swapped_out_or_unallocated=74.0M(45%)

Writable regions: Total=1.1G written=7924K(1%) resident=10.2M(1%) swapped_out=0K(0%) unallocated=1.1G(99%)


REGION TYPE VIRTUAL
=========== =======
CG shared images 140K
JS JIT generated code 8K
JS JIT generated code (reserved) 1.0G reserved VM address space (unallocated)
Kernel Alloc Once 8K
MALLOC 46.4M
MALLOC (admin) 32K
Memory Tag 240 4K
Memory Tag 241 120K
SQLite page cache 128K
STACK GUARD 56.0M
Stack 10.1M
VM_ALLOCATE 376K
WebKit Malloc 768K
__DATA 23.4M
__IMAGE 528K
__LINKEDIT 43.1M
__TEXT 119.8M
__UNICODE 544K
mapped file 33.0M
shared memory 4K
=========== =======
TOTAL 1.3G
TOTAL, minus reserved VM space 334.4M



Unable to gather system configuration information.

iMac (21.5-inch Mid 2010), OS X Mavericks (10.9.5)

Posted on Mar 8, 2015 8:05 AM

Reply
5 replies

Mar 8, 2015 8:59 AM in response to Sazza

Do a backup.

Quit the application.

Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library. Then go to Preferences/com.apple.Safari.plist. Move the .plist to your desktop.


Restart the computer, open the application and test. If it works okay, delete the plist from the desktop.

If the application is the same, return the .plist to where you got it from, overwriting the newer one.

Thanks to leonie for some information contained in this.

Mar 8, 2015 6:17 PM in response to Eric Root

Thank you Eric Root,


I did as you said but at first it did not fix the problem.


However, while looking through the plists I saw one for genieoinnovations.


It had been installed accidentally in January when I was trying to download software to restore deleted files (I bought TechTool but that didn't work). During that process I also had to install OSX Fuse. When I could not recover the deleted files I thought I had uninstalled everything to do with genieo, TechTool and OSX Fuse. (And obviously I realised genieo had messed with my Safari settings so had tried to rectify them, too).


So when I saw one genieo file still in plists, I did a search and found eight genieo files till in my System. I removed them all, plus a couple of internet plugins, and then I removed the Safari plist again and rebooted, and now Safari works fine, thank goodness.


So it must have been those genieo files that were messing it up. Safari had been quitting on start-up for some time but had always launched on the second attempt previously. This weekend was the first time it just would not launch at all.


There are also some other Safari plists – is it OK to leave them alone, especially as it is now working?


com.apple.Safari.Extensions.plist

com.apple.Safari.plist.lockfile

com.apple.Safari.plist.ymRchwV

com.apple.Safari.plist.zqszMhg

com.apple.Safari.RSS.plist


Thanks,


Sarah

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Major Problem: Safari won't open

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