IPod 6th gen syncs but won't play
My nano 6th gen shows a blank screen. ITunes sees it and I can sync, but can't use it when disconnected. Reset/sleep/turn off-on doesn't help. Short of returning it, I don't know what I can do.
iPod nano, Windows 8
User profile for user:
CarlAVII
User level:
Community Specialist
Hi agramante9a,
The steps outlined below can help restore functionality to your iPod Nano's display.
- Connect iPod to power for at least ten minutes to ensure that the battery has enough charge to allow iPod to turn on.
- If iPod does not turn on after ten minutes, try resetting the device while it is still connected to power. Reset the iPod by holding down the Sleep/Wake button and the Volume Down button for at least eight seconds or until you see the Apple logo appear.
- If the Apple logo appears on the display, connect iPod to a computer and verify that it appears in iTunes and can play music. If iPod appears in iTunes and can play music, no further troubleshooting is needed.
- If the screen remains dark and will not turn on, then your iPod may need service.
iPod nano (6th generation): Hardware troubleshooting
https://support.apple.com/en-us/TS3474
All my best,
Allen