roy lwm

Level 1 (0 points)

Q: Itune Installation error

Good day all, I'm having trouble on upgrading and installing itune on my windows computer.

After downloaded the updates and installation, it prompt the message as below:-

"Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start the system services."

I've been trying to delete and re-install and it's still the same.

This is my first time having this problem.

Please advice.

Thanks

iPhone 5, iOS 8.1.3

Posted on Mar 8, 2015 8:45 AM

I have this question too

Q: Itune Installation error

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by Brett L,

Brett L Mar 10, 2015 6:45 AM in response to roy lwm
Community Specialists

Mar 10, 2015 6:45 AM in response to roy lwm

Good day Roy,

If you are having an issue with installing iTunes on your Windows computer, I would suggest that you troubleshoot using the steps in this article -

If you can't install or update iTunes for Windows - Apple Support

Thanks for using Apple Support Communities.

Safe computing,

Brett L
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by turingtest2,

turingtest2 Mar 10, 2015 8:57 AM in response to roy lwm
Level 10 (88,143 points)

Apple TV

Mar 10, 2015 8:57 AM in response to roy lwm

For general advice see Troubleshooting issues with iTunes for Windows updates.

The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.

The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.

Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.

tt2
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