Q: Wi-fi not working with Apple Cinema Display and Bluetooth-peripheral

Hello everyone.

I have a MacBook Pro (Retina, 13-inch, Late 2013), with OS X Yosemite 10.10.1. My problem is that when I use my macbook in closed-clamshell mode, the wi-fi connection becomes very slow and it regularly drops.

My external display is a Apple Cinema Display, 22-inch, model M8149. My mouse is the Apple Magic Mouse and my keyboard is the Apple Wireless Keyboard.

Thanks in advance for helping me.

MacBook Pro with Retina display, OS X Yosemite (10.10.1)

Posted on Mar 8, 2015 7:38 AM

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Q: Wi-fi not working with Apple Cinema Display and Bluetooth-peripheral

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by Brett L,Helpful

Brett L Mar 10, 2015 6:25 AM in response to ecanevascini
Community Specialists

Mar 10, 2015 6:25 AM in response to ecanevascini

Good day ecanevascini,

If you are having an issue with Wi-Fi connection quality to your MacBook Pro, I would suggest that you troubleshoot using the steps in this article -

About Wireless Diagnostics - Apple Support

Thanks for using Apple Support Communities.

Safe computing,

Brett L
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by ecanevascini,

ecanevascini Mar 10, 2015 12:04 PM in response to Brett L
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Mar 10, 2015 12:04 PM in response to Brett L

Good day Brett,

I followed the suggested steps and for Wireless Diagnostics is all ok, but my connectivity problems are not solved.

I have made two report of the analysis. The first in "normal" mode is downloadable here. The second in closed-clamshell mode is downloadable here.

Could you tell me what is going on?

Thank you a lot
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by Brett L,

Brett L Mar 10, 2015 2:53 PM in response to ecanevascini
Community Specialists

Mar 10, 2015 2:53 PM in response to ecanevascini

Hi ecanevascini,

Thank you for using Apple Support Communities. Due to the nature of the issue you described you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action.

Brett L
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by ecanevascini,

ecanevascini Mar 10, 2015 4:53 PM in response to Brett L
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Mar 10, 2015 4:53 PM in response to Brett L

Thank you. I will also try to contact the official support.
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by ecanevascini,

ecanevascini Mar 10, 2015 4:55 PM in response to ecanevascini
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Mar 10, 2015 4:55 PM in response to ecanevascini

I updated to OS X Yosemite 10.10.2 but nothing has changed.
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Q: Wi-fi not working with Apple Cinema Display and Bluetooth-peripheral

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by Brett L,★Helpful

by ecanevascini,

by Brett L,

by ecanevascini,

by ecanevascini,

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by Brett L,Helpful