Q: My phone wont charge

I let my phone charge over night last night, like most of the nights but this morning when i woke up it would not turn on, I tried rebooting it by holding down the home and power button for 20 seconds but nothing is working. I have an Iphone 4, It is a very slow running phone and sometimes it will just turnoff and i have to turn it back on. I don't know much of the history of the phone because i have only had it for less than a month because i bought it off a friend.

iPhone 4, iOS 6.1

Posted on Mar 8, 2015 10:27 AM

I have this question too

Q: My phone wont charge

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by alex_h1,

alex_h1 Mar 10, 2015 7:04 AM in response to pinsonneault18
Community Specialists

Mar 10, 2015 7:04 AM in response to pinsonneault18

Hello pinsonneault18,

Thanks for using Apple Support Communities.

To troubleshoot this issue where it appears the iPhone has a black screen and is unresponsive, please follow the information below.

If you see a black screen
You might need to charge your device before it can turn on. Plug in your device and let it charge for at least 10 minutes (20 minutes for iPad), then try turning it on.
You should see a battery icon while your device is charging. If you continue to see a black screen, reset your device.
Get more help
If you still need help after trying the steps above, contact Apple Support.

If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support

Take care,
Alex H.
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Q: My phone wont charge

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by alex_h1,

If you see a black screen

Get more help

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