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My iPod won't connect to wifi

My iPod won't connect to my house wifi! I have been having problems with my iPod connecting to wifi for a while. I have the correct password, and I know the wifi works with other apple products because 2 other iPhones are connected to the wifi and a mac desktop computer. I have already tried every thing it said on the apple iPod wifi support page, I just finished reseting my wifi settings and it still doesn't work!!!!!! I just moved houses, so this is a new wifi.

iPod touch, iOS 8.1

Posted on Mar 8, 2015 8:53 PM

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Question marked as Best reply

Posted on Mar 8, 2015 10:36 PM

try going in to the settings and go on to wifi and click forget and enter the password in again


<Edited by Host>

6 replies

Mar 9, 2015 1:22 AM in response to Genevieve_

Not knowing exactly what you did:

Does the iOS device connect to other networks? If yes that tends to indicate a problem with your network.

Does the iOS device see the network?

Any error messages?

Do other devices now connect?

Did the iOS device connect before?

Try the following to rule out a software problem:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Power off and then back on your router

.- Reset network settings: Settings>General>Reset>Reset Network Settings

- iOS: Troubleshooting Wi-Fi networks and connections

- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network

- iOS: Recommended settings for Wi-Fi routers and access points

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

My iPod won't connect to wifi

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