ingofromwinnipeg

Q: starkey halo hearing aids

Can anyone tell me if there is a way to have the ring tone from my iphone 5s is audible to my starkey halo hearing aids?

Thanks!

Posted on Mar 8, 2015 9:05 PM

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Q: starkey halo hearing aids

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  • by ingofromwinnipeg,

    ingofromwinnipeg ingofromwinnipeg Nov 13, 2015 1:18 PM in response to ingofromwinnipeg
    Level 1 (8 points)
    Accessibility
    Nov 13, 2015 1:18 PM in response to ingofromwinnipeg

    Just to confirm that since I installed iOS9, the phone is going directly to the hearing aids.

    I am a happy guy.

  • by rv309,

    rv309 rv309 Dec 9, 2015 1:31 PM in response to rv309
    Level 1 (0 points)
    Dec 9, 2015 1:31 PM in response to rv309

    Apple stopped the ringtones going to hearingaids "Hearing Aids Play Ringtones - ON"   function with the new IOS 9.2 update.  WHY?

  • by rv309,

    rv309 rv309 Dec 14, 2015 7:05 PM in response to rv309
    Level 1 (0 points)
    Dec 14, 2015 7:05 PM in response to rv309

    Apple killed it with IOS 9.2.  WHY!  I need it back

  • by raserror645,

    raserror645 raserror645 Dec 15, 2015 5:37 PM in response to rv309
    Level 1 (4 points)
    Dec 15, 2015 5:37 PM in response to rv309

    Hello,

     

    It still works.

     

    Check your settings> General> Accessability> Hearing aids and make sure Route ringtones to hearing aids is On. If it is already set to On, set it to Off. Restart your device then set it back to On.

     

    If that does not work, connect your device to your computer. Then using iTunes, restore your device to factory default. Set up as a new device, pair your Halos and don’t install any apps. Test your device by calling it. If all works, you can either install each app individually or restore from a backup. Be aware if you restoer from a backup, you might also end up restoring the problem.

     

    HTH and good luck. 

  • by rv309,

    rv309 rv309 Dec 16, 2015 6:01 AM in response to raserror645
    Level 1 (0 points)
    Dec 16, 2015 6:01 AM in response to raserror645

    Thanks,

    It took 3 times of tuning ringing to hearing aids off rebooting  turning ringing to hearing aids on rebooting but it started working again.  I had rebooted before but didn't turn ringing off and on.  At least its working again, I hope it keeps working.

  • by Canuck Bob,

    Canuck Bob Canuck Bob Dec 18, 2015 2:33 PM in response to raserror645
    Level 1 (0 points)
    Dec 18, 2015 2:33 PM in response to raserror645

    I am considering buying Halos for my first H/As.  I opened my 5S 9.2 and there is no "Route Ringtone to Hearing Aid" command or button?  The phone is not connected to any device of course.

  • by OldGnome,

    OldGnome OldGnome Dec 18, 2015 2:43 PM in response to Canuck Bob
    Level 3 (781 points)
    Apple TV
    Dec 18, 2015 2:43 PM in response to Canuck Bob

    Under Settings -> Accessibility there is an option to route ringtones to hearing aids. I suspect that, without hearing aids connected to the phone, that won't appear.

     

    I have been wearing Halos for more than 18 months. they work very well for me.

  • by Canuck Bob,

    Canuck Bob Canuck Bob Dec 18, 2015 2:53 PM in response to OldGnome
    Level 1 (0 points)
    Dec 18, 2015 2:53 PM in response to OldGnome

    Thank you very much, I am lost without my plantronics Voyageur Legend bluetooth.  I have medium loss classic old guy hearing problems and hoped to add the iphone compatible aids.

  • by mmelkers,

    mmelkers mmelkers May 20, 2016 7:16 AM in response to OldGnome
    Level 1 (4 points)
    May 20, 2016 7:16 AM in response to OldGnome

    Hi-I am not sure if this was covered. I have an iPhone and Halo 2's. Yesterday my settings must have changed somehow.

     

    When my phone rings, I hear it ring through my HA's. BUT I also hear the phone ringtone from the phone-even though the ringer switch is on silent. It was not doing this previously.

     

    Any help to help sort this out would be appreciated.

  • by fmhanc,

    fmhanc fmhanc Jul 19, 2016 11:09 AM in response to ingofromwinnipeg
    Level 1 (24 points)
    Jul 19, 2016 11:09 AM in response to ingofromwinnipeg

    The Starkey Halo 2 aids allow for this

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