why will my Iphone 6 not stay on my home Wifi and not recognize it?

Question

why will my Iphone 6 not stay on my home Wifi and not recognize it?

I purchased my iPhone 6 in Nov of 2014. Since the date I purchased this phone, I am not able to stay on my home Wi-Fi signal. When the phone does recognize my Wi-Fi signal, it is only 1 bar and it is painfully slow! It locks up and just goes back to 3G. It does not and will not stay on LTE and I live in Baltimore and I never have a signal stronger than 3 bars and it always jumps between 3G and LTE. I know that is a Sprint issues, at lease I think it is, but never being able to use my home wi-fi is getting old!

iPhone 6, iOS 8.1.3

Posted on Mar 9, 2015 1:09 PM

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Answer 1

jason269

Community Specialist

Mar 11, 2015 7:35 AM in response to Peter Gusinya

Hi, Peter.

Thank you for visiting Apple Support Communities.

I understand that you are experiencing issues with your new iPhone 6 dropping from Wi-Fi. Wireless troubleshooting can be difficult at times as there are multiple factors that can cause one device to experience this behavior but not others. I would need a little more information with the type of router you are using to provide a better answer. However, try adjusting your router per the recommend settings outlined below.

iOS and OS X: Recommended settings for Wi-Fi routers and access points

If you are still experiencing this issue, take a look at the troubleshooting article below.

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

Cheers,

Jason H.

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