Kaisaaa

Level 1 (0 points)

Q: I erase iphone 5s on find my iphone and now i cant activate my phone! Letter on screen: could not activate iphoneQ

CAnt activate my phone after erasing on find my iphone.

Posted on Mar 9, 2015 1:32 PM

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Q: I erase iphone 5s on find my iphone and now i cant activate my phone! Letter on screen: could not activate iphoneQ

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by Chris CA,

Chris CA Mar 9, 2015 1:38 PM in response to Kaisaaa
Level 9 (79,692 points)

iTunes

Mar 9, 2015 1:38 PM in response to Kaisaaa

Kaisaaa wrote:

CAnt activate my phone after erasing on find my iphone.

Why not?
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by Kaisaaa,

Kaisaaa Mar 9, 2015 1:59 PM in response to Chris CA
Level 1 (0 points)

Mar 9, 2015 1:59 PM in response to Chris CA

I dont no why!

after erasing i choose my language, location and wifi. Then takes few minute and got letter on my screen:
could not activate iphone

your iphone could not be activated because the activation serveris temporarily unavailable. Try connecting you iphone to itunes to avtivate it, or try again in a couple of minutes.
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by imobl,

imobl Mar 9, 2015 2:11 PM in response to Kaisaaa
Level 5 (7,193 points)

iPhone

Mar 9, 2015 2:11 PM in response to Kaisaaa

Generally a sign that either the iPhone was jailbroken in the past or the
computer you are using to activate the iPhone has been used to jailbrake
an iOS device. Is that the case?
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by Chris CA,

Chris CA Mar 9, 2015 2:19 PM in response to Kaisaaa
Level 9 (79,692 points)

iTunes

Mar 9, 2015 2:19 PM in response to Kaisaaa

Kaisaaa wrote:

I dont no why!

Yes you do...
The the activation serveris temporarily unavailable.

See this -> Get help activating your iPhone - Apple Support
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by Kaisaaa,

Kaisaaa Mar 9, 2015 3:08 PM in response to Chris CA
Level 1 (0 points)

Mar 9, 2015 3:08 PM in response to Chris CA

THese steps dont help, same text on the screen.
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by KiltedTim,

KiltedTim Mar 9, 2015 3:13 PM in response to Kaisaaa
Level 9 (56,564 points)

iPhone

Mar 9, 2015 3:13 PM in response to Kaisaaa

Do you have a SIM card in it? A SIM is required to activate it. If you do, then it sounds like the phone was hacked or jailbroken in an attempt to unlock it. If that's the case, you can't get help here.
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by Chris CA,

Chris CA Mar 9, 2015 3:25 PM in response to Kaisaaa
Level 9 (79,692 points)

iTunes

Mar 9, 2015 3:25 PM in response to Kaisaaa

Kaisaaa wrote:

THese steps dont help,

None of those steps help?
You contacted Apple and they did not help?
"If you still can't complete the setup assistant due to an activation error, contact Apple for assistance."
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