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Helpful answers
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Mar 11, 2015 8:39 AM in response to Faagmerby sterling r,Hello Faagmer,
If you still haven't been able to restore your phone, I would next use the troubleshooting in the following article to help figure out if perhaps the USB connection could be the issue:
iTunes: Resolve USB-related alerts
If the issue persists, then it does seem like the issue would be a hardware one, and need a repair. You can use the following article to reach out to AppleCare and see if you have a mail in option available:
Thank you for using Apple Support Communities.
Take care,
Sterling
