saac72

Q: Mac cannot start up Yosemite

hi

 

i have a Mac with Yosemite, is taking more than an hour to start up, the bar before request login takes an hour and the login window does not show up

 

i have Yosemite

 

help !

iMac, iOS 8.2

Posted on Mar 9, 2015 9:01 PM

Close

Q: Mac cannot start up Yosemite

  • All replies
  • Helpful answers

  • by Allan Eckert,

    Allan Eckert Allan Eckert Mar 9, 2015 9:04 PM in response to saac72
    Level 9 (53,700 points)
    Desktops
    Mar 9, 2015 9:04 PM in response to saac72

    Please download and install EtreCheck from http://www.etresoft.com/etrecheck

     

    Run it and post the report here

  • by MadisonP,

    MadisonP MadisonP Mar 9, 2015 9:16 PM in response to saac72
    Level 5 (4,765 points)
    Mar 9, 2015 9:16 PM in response to saac72
    1. Reboot the Mac and hold down Command+R to boot into Recovery
    2. At the Mac OS X Utilities screen, select “Disk Utility”
    3. Select the boot volume or partition from the left menu  (Usually labeled "Macintosh HD") and click on the “Repair” tab
    4. Click on “Repair Disk” to repair the boot volume
    5. Repeat the repair 3 times until you receive the message "Volume appears to be OK" 2 times in a row.
  • by K Shaffer,

    K Shaffer K Shaffer Mar 9, 2015 9:28 PM in response to saac72
    Level 6 (14,394 points)
    Desktops
    Mar 9, 2015 9:28 PM in response to saac72

    You could try & see if the computer may eventually start into

    Safe Mode or Safe Boot, where you'd hold the Shift key down

    for a long time just after startup, and until there is evidence of

    the Finder window appearing. Sometimes this can take up to

    15 to 10 minutes, depending on several factors.

     

    •OS X: What is Safe Boot, Safe Mode? - Apple Support

     

    Once into the system, other tests and perhaps Console error

    logs from the System could be viewed. You could also try &

    see if Disk Utility could repair permissions or repair disk, once

    you have the computer running. You may be able to start up

    into OS X Utilities on the Recovery mode, to check/repair HDD.

     

    If you get as far as a Gray Screen, and no further, this may help:

    •Mac OS X: Gray screen appears during startup - Apple Support

     

    •OS X: About OS X Recovery - Apple Support

     

    More complex & advanced methods of attempting to diagnose & repair

    issues on startup can be rather involved and some of the methods do

    require a high or greater degree of understanding the Terminal or the

    command-line access to the underpinnings of OS X. This goes behind

    the scenes where the user interface is not simple or user-friendly...

     

    For those who have read & carefully tried the command line access

    and not cause more damage, once learned it can be helpful & direct.

     

    •Mac OS X: How to start up in single-user or verbose mode - Apple Support

     

    Use of command line and Terminal access is not recommended in

    general by those who have a problem and only one computer to

    learn how to use it; you may have a worse situation due to lack

    of experience. So other methods less invasive (disk utility) are the

    recommended path; or if problems point to hardware cause, then

    the computer would best be taken to an Apple Specialist or genius.

     

    •Resolve startup issues and perform disk maintenance with Disk Utility and fsck - Apple Support

     

    So if you can access the computer to get the basic report mentioned

    in the above post (etrecheck) that may show someone some clues as

    to what may be wrong. However a command line report such as that

    which uses terminal commands, is good if read through by someone

    who understands what the cryptic details mean.

     

    Hopefully you can post more information because there are several

    things that may contribute to your computer's symptoms...

     

    To troubleshoot involves attempting several things to see what works
    when working in the blind on resolving problems by rote. However if

    you haven't experience in the Terminal or command-line, tread careful.

     

    Good luck & happy computing!

    edited

  • by Linc Davis,

    Linc Davis Linc Davis Mar 10, 2015 8:03 AM in response to saac72
    Level 10 (207,995 points)
    Applications
    Mar 10, 2015 8:03 AM in response to saac72

    The startup drive is failing, or there is some other internal hardware fault.

    Back up all data on the drive immediately if you don't already have a current backup. There are ways to back up a computer that isn't fully functional—ask if you need guidance.

    Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

    If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.

    Keeping your confidential data secure during hardware repair

    Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.

    *An SSD doesn't need to be zeroed.