iphone 5 Sleep/wake button replacement program (period of applicability)
Hello!
I have iphone 5 which, according to Apple support page, IS eligible for iphone 5 sleep/wake button replacement program. My question is about the period of this program applicability vs date of purchase. The thing is that I have purchased my iphone 5 about 1 year and 11 months ago. The very last sentence of replacement program says that "The program covers iphone 5 models for 3 years after the first retail sale of the unit". But I also got verbal information from some Moscow iphone repair service center that the program is VALID for only 2(two) years since the date of purchase.
I cannot ask this question to Apple directly since warranty 1(one) year support period is expired and I cannot E-mail them also. And I'm coming very close to two years since the date of purchase.
Does anybody know exactly about the period of program validity? Does anybody know if some additional time restrictions my apply for iphone 5 purchased in Germany (like two years only in Germany instead of three)?
Last question is how many days will it take for replacement in Berlin or Hamburg of Dusseldorf?
Great thanks in advance for Help.
Best Regards,
Denis
iPhone 5