Q: I need help..

Hey MariaGeorgeNY,

I see that you are getting the Apple logo on your iOS device and are unable to resolve it. Here is an article with some information about dealing with this issue:

If your iOS device restarts, displays the Apple logo, or powers off while you're using it - Apple Support

https://support.apple.com/en-us/HT203899

There are also further steps listed in the article linked within the above article, which I have pulled out and highlighted here:

If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support

https://support.apple.com/en-us/HT201412

Take care, and thanks for visiting the Apple Support Communities.

Cheers,

Braden