I need help..
I was charging my new Iphone 6 and it just went black screen with apple icon..anyone can help??
User profile for user:
braden85
User level:
Community Specialist
Hey MariaGeorgeNY,
I see that you are getting the Apple logo on your iOS device and are unable to resolve it. Here is an article with some information about dealing with this issue:
https://support.apple.com/en-us/HT203899
There are also further steps listed in the article linked within the above article, which I have pulled out and highlighted here:
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
https://support.apple.com/en-us/HT201412
Take care, and thanks for visiting the Apple Support Communities.
Cheers,
Braden