piggins

Q: problems restoring my ipad mini from i cloud back up

Hello

I am struggling with restoring my ipad mini from icloud back up.  Initially on purchasing the mini ipad I managed to set up the ipad with exactly the same content as my iphone 6.  However as some of the photos did not migrate I erased all contents and tried to restore from icloud back up.  The apps and some of the photos restored but everything on music did not restore.  Any help on solutions will be welcome!!

iPad Mini, iOS 8.2

Posted on Mar 10, 2015 4:24 AM

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Q: problems restoring my ipad mini from i cloud back up

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  • by Jason L,

    Jason L Jason L Mar 11, 2015 1:37 PM in response to piggins
    Community Specialists
    Mar 11, 2015 1:37 PM in response to piggins

    Hey there piggins,

     

    From what I gather, you’ve restored your iPad mini from an iCloud backup of your iPhone 6 and you're concerned because the music is missing. The article linked below should explain why the issue occurred and how music is restored when using an iCloud backup.

    iCloud: iCloud storage and backup overview

    Purchase history for music, movies, TV shows, apps, and books

     

    Your iCloud backup includes information about the content you have purchased, but not the purchased content itself. When you restore from an iCloud backup, your purchased content is automatically downloaded from the iTunes Store, App Store, or iBooks Store. Some types of content aren’t downloaded automatically in all countries, and previous purchases may be unavailable if they have been refunded or are no longer available in the store. For more information, see the Apple Support article iTunes in the Cloud availability by country. Some types of content aren’t available in all countries. For more information, see the Apple Support article What can I buy from the iTunes Store in my country?.

     

     

    Also, you can use this article as a guide for downloading previously purchased music form the iTunes Store.

    Download past purchases - Apple Support

     

    Cheers,

    -Jason