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Helpful answers
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Mar 11, 2015 2:35 PM in response to dexvby Brett L,Good day dexv,
There are three conditions that must be met in order for an iPhone to sync automatically over Wi-Fi. It sounds as if you have met one of them, can you check to see if the other two are met as well?
See this article -
Sync your iPhone, iPad and iPod touch with iTunes using Wi-Fi - Apple Support
The iOS device will sync automatically when the following conditions are true:
- The iOS device is charging.
- iTunes is open on the computer.
- The iOS device and the computer are on the same Wi-Fi network.
Thanks for using Apple Support Communities.
Safe computing,
Brett L
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Mar 11, 2015 3:01 PM in response to Brett Lby dexv,Hi Brett
I failed to mention that iTunes was open and both my phone and MacBook were on the same network. Still won't sync automatically on wi fi when phone attached to power supply
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Mar 12, 2015 8:46 AM in response to dexvby Brett L,★HelpfulHi dexv,
Thank you for using Apple Support Communities. Due to the nature of the issue you described you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action.
Brett L
