can I upgrade my iMac12,2?

You can update to Osx 10.7 Lion or 10.8 Mountain Lion for 19.99. Or Update directly to 10.10 Yosemite for Free.

For Lion and Mountain Lion you would need to buy the update code from the Apple Store here:

http://store.apple.com/us/product/D6106Z/A/os-x-lion

http://store.apple.com/us/product/D6377Z/A/os-x-mountain-lion

Once you get the email with the download code, you can redeem it in the Mac App Store App which should be on your Dock and initiate the update.

Alternatively, you can update Directly to Yosemite for Free from the Mac App Store App.

https://www.apple.com/osx/how-to-upgrade/

If you saw no difference, then you did not update anything. Yosemite is quite different to Snow Leopard.

If About this Mac still states OSx 10.6.8 then you did not update at all.

The Update is pretty large, so it will take a while to download before it starts to update.

Then its either not finished Downloaded or never started at all.

Do you see something currently downloading in your Downloads folder?\

If you don't go back to the Mac App Store App, and click on the Yosemite update there again.

From the following link:

https://www.apple.com/osx/how-to-upgrade/

You may want to take it in to an Apple Store and have the update it for you. It should be a free service.

If you downloaded Yosemite, and it finished downloading, open the Applications folder in Finder and look for the Yosemite Installer App among your Apps. Double click it to run it, and follow the onscreen prompts.

Otherwise, look in the Downloads folder on your dock and see if its still downloading.

Back up your data, check your applications for compatibility, and download Yosemite from the Mac App Store.

(123791)

christinacmt wrote:

it says that this update requires 10.10 or greater

What says this? The Yosemite installer?

o.k. Remember its a large download so it may take a while. When its done it should automatically run.