Q: email issues since security update
-
Mar 10, 2015 12:25 PMby Eric Root,You could restore from a backup, but from what I have read, this security update is for a major vulnerability, so I would recommend trying to get Mail straightened out.
Mail troubleshooting - Yosemite
Mail (Yosemite): If you can’t receive messages
What does Mail/Window/Connection Doctor Show? If the server is red, select it and look at the Show Details box.
Troubleshooting sending and receiving email messages
Troubleshooting sending email messages
-
Mar 10, 2015 12:39 PMby Linc Davis,Back up all data. Open the iCloud preference pane and uncheck the Keychain box. You'll be prompted to delete the local iCloud keychain. Confirm—the data will remain on the servers. Then re-check the box. Follow one of the procedures described in this support article to set up iCloud Keychain on an additional device. Test.
-
Mar 10, 2015 12:44 PMby soupastar,I have re set up most of my accounts and they seem to be working intermittently.
Currently the gmail one cannot send out emails but was earlier. I don't know why there it is not now.
I am getting the message cannot send mail using the server smtp.gmail.com and then it says the sender was rejected by smtp.gmail.com. The server response was authentication required.
I haven't changed any settings it worked earlier when i first re set it up and now its not.
-
Mar 10, 2015 12:46 PMby soupastar,When you say back up my data - do you mean do a whole time machine back up?
What exactly is the keychain and why has the update affected it.
Will I still have to re add the missing email account that is actually there but doesn't appear in my preferences/accounts?
-
Mar 10, 2015 1:18 PMby soupastar,Also another thing I have noticed is that one of the accounts which i have managed to get working is not appearing in the sent folder. I can send and receive messages but they are not appearing in the sent folder.
But if I search that address in the sent folder they all appear. As soon as I remove it from search they all disappear.
All these problems have started since the update and I presume as they are all external accounts Mac would be unprepared to help resolve it if I call them?
-
Mar 11, 2015 6:48 AMby soupastar,I have managed to rectify some of the issues and pretty much all of the accounts are now receiving and sending mail. I had to edit the smtp list and remove the old details which were still stored there. This seemed to be affecting sending emails.
The one thing I can't resolve is one of my accounts does not appear in the Sent folder. It is actually there if I click on the sent folder arrow head it appears below. But it has a big black dot next to its name and there are no emails in the folder. Even though I have been sending.
I can find them if I do a search of the email address in the sent folder but they disappear once I remove the search
-
-
Mar 11, 2015 9:57 AMby soupastar,I was wondering if there is a way of starting mail again from fresh.
How would I go about doing this? Deleting all the accounts including my icloud account and re installing every account again. But i would also want to remove all the old smtp options as well. Is there a clean reset for mail (I don't want to lose all my old emails though).
-
Mar 11, 2015 10:02 AMby Tomp2,Judging by comments on my ISP's forum since the Security Update, Apple have issued a real turkey this time.
Those of us using Apple Mail via POP accounts had accounts stop receiving new mail. Investigation revealed that the Security Update had checked the "Use SSL" box when previously it was un-checked, and had unchecked the "Allow Insecure Authentication" although it was previously checked. Setting these back as they were before the Update has got the accounts working apparently normally again.
It's also been a good opportunity to give the ISP a good kicking over the slow progress with SSL.
Anyone else found has happened to them after the latest update?
Tom
