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The phone/messaging/texts have stopped working on my 5S after 8.2 update......what can I do?

I updated my 5S this morning for iOS 8.2 and now my phone, iMessage and texting have stopped working. I tried a factory reset with no results. Also, it will not allow me to turn iMessages on. How can I fix this? PLEASE HELP!

iPhone 5s, iOS 8.2

Posted on Mar 10, 2015 4:15 PM

Reply
2 replies

Mar 12, 2015 8:50 AM in response to Raquel2178

Hi Raquel2178,


It seems you are unable to send or receive sms messages or use the iMessage service. That does sound troublesome. The following article may help you resolve this issue:


Restart your device and check for updates

  1. Restart your device.
  2. Check for a carrier settings update.
  3. Check for an iOS software update.


Contact your carrier

If you can't send or receive SMS or MMS messages, contact your carrier to check your text messaging plan.


Thank you for contributing to Apple Support Communities.


Take care,

Bobby_D

The phone/messaging/texts have stopped working on my 5S after 8.2 update......what can I do?

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