Keynote will not let me save files onto my desktop

Question

Level 1

2 points

Keynote will not let me save files onto my desktop

Hi Everybody,

Just opened Keynote 6.5.2 on Yosemite and can't figure out why it will not allow me to save to my desktop. Keeps saying I don't have the permission to save the file and to open Get Info on the file and makes changes there but it does not work. Also can't open old Keynote files (5.3) version. Any help would greatly appreciated.

Thanks

Specs for my machine,

OS X Yosemite

version 10.10.2

iMac 21.5-inch, Mid 2011

2.7 GHz Intel Core i5

Posted on Mar 10, 2015 8:18 PM

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Answer 1

Best reply

Gary Scotland

Level 7

25,862 points

Mar 11, 2015 7:00 AM in response to coolsilence

Try resetting Keynote; perform all the steps in the order listed:

remove Keynote version 6.5, you must use an application removal tool for this procedure to work:Appcleaner is free, I use Appzapper
empty the trash
shut Down the Mac (Apple menu > Shut Down)
wait 10 seconds, then press the power button
Immediately after you hear the startup tone, hold down the Shift key,
release the Shift key when you see the grey Apple screen
start up will take a few minutes longer than usual as the Mac is performing a software repair
restart the Mac normally, (don’t hold down any keys during startup)
install Keynote from the Mac App Store

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Answer 2

coolsilence Author

Level 1

2 points

Mar 11, 2015 8:07 PM in response to Gary Scotland

Hi Gary,

Went through the steps and BINGO!!!! Works like a charm. Thanks so much for the help, greatly appreciated!

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