coolsilence
Level 1 (0 points)

Q: Keynote will not let me save files onto my desktop

Hi Everybody,

 

Just opened Keynote 6.5.2 on Yosemite and can't figure out why it will not allow me to save to my desktop. Keeps saying I don't have the permission to save the file and to open Get Info on the file and makes changes there but it does not work. Also can't open old Keynote files (5.3) version. Any help would greatly appreciated.

Screen Shot 2015-03-10 at 11.06.53 PM.png

Thanks

 

Specs for my machine,

OS X Yosemite

version 10.10.2

iMac 21.5-inch, Mid 2011

2.7 GHz Intel Core i5

Posted on Mar 10, 2015 8:18 PM

by Gary Scotland,Solvedanswer
Gary Scotland Gary Scotland
Level 6 (14,543 points)
Desktops
A:

Try resetting Keynote; perform all the steps in the order listed:

 

  1. remove Keynote version 6.5, you must use an application removal tool for this procedure to work:
    Appcleaner is free, I use Appzapper
  2. empty the trash
  3. shut Down the Mac (Apple menu > Shut Down)
  4. wait 10 seconds, then press the power button
  5. Immediately after you hear the startup tone, hold down the Shift key,
    release the Shift key when you see the grey Apple screen
    start up will take a few minutes longer than usual as the Mac is performing a software repair
  6. restart the Mac normally, (don’t hold down any keys during startup)
  7. install Keynote from the Mac App Store

Posted on Mar 11, 2015 7:00 AM

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coolsilence

Q: Keynote will not let me save files onto my desktop

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  • Helpful answers

  • by Gary Scotland,Solvedanswer

    Gary Scotland Gary Scotland Mar 11, 2015 7:00 AM in response to coolsilence
    Level 6 (14,543 points)
    Desktops
    Mar 11, 2015 7:00 AM in response to coolsilence

    Try resetting Keynote; perform all the steps in the order listed:

     

    1. remove Keynote version 6.5, you must use an application removal tool for this procedure to work:
      Appcleaner is free, I use Appzapper
    2. empty the trash
    3. shut Down the Mac (Apple menu > Shut Down)
    4. wait 10 seconds, then press the power button
    5. Immediately after you hear the startup tone, hold down the Shift key,
      release the Shift key when you see the grey Apple screen
      start up will take a few minutes longer than usual as the Mac is performing a software repair
    6. restart the Mac normally, (don’t hold down any keys during startup)
    7. install Keynote from the Mac App Store

  • by coolsilence,

    coolsilence coolsilence Mar 11, 2015 8:07 PM in response to Gary Scotland
    Level 1 (0 points)
    Mar 11, 2015 8:07 PM in response to Gary Scotland

    Hi Gary,

     

    Went through the steps and BINGO!!!! Works like a charm. Thanks so much for the help, greatly appreciated!