Movie stuck
I have a movie that is stuck on my Apple TV. Picture doesn't movie but sound does. Tried hard restart but same. Help.
AppleTV 2, iOS 8.2
User profile for user:
brenden dv
User level:
Community Specialist
Hello Swaller021372,
I apologize, I'm a bit unclear on exactly what is happening after the restart. If you are unable to restart your Apple TV, or a restart doesn't resolve the issue, you may find the troubleshooting steps outlined in the following articles helpful:
How to restart your Apple TV - Apple Support
Apple TV (2nd and 3rd generation): Restoring your Apple TV - Apple Support
Sincerely,
- Brenden