Airport Extreme and USB Printer Problem

Question

Level 1

20 points

Airport Extreme and USB Printer Problem

I have an Epson printer connected to the USB port of my Airport Extreme. This has worked just fine for years. But from today neither my iMac nor my MacBook Air can "see" the printer any more. I have rebooted everything a couple of times, but still no joy.

I have connected the printer directly to a USB port on my iMac, and all is well, so I guess the problem is not with the printer.

The only thing significant done to my system in recent times is the latest security update, which I installed yesterday.

Can anybody give me a clue as to why this problem has suddenly raised its head after all these years?

Posted on Mar 11, 2015 12:14 AM

Reply

Answer 1

braden85

Community Specialist

Mar 12, 2015 2:25 PM in response to bricknell

Hi bricknell,

It sounds like you are experiencing some printing issues after performing an update to your computer’s software. Here is an article for you with some troubleshooting steps that will help you address this issue:

Troubleshooting printer issues in OS X - Apple Support

https://support.apple.com/en-us/HT203343

Thanks for being a part of the Apple Support Communities!

Regards,

Braden

Reply

Answer 2

Mar 17, 2015 6:13 PM in response to bricknell

bricknell, my printer occasionally is offline. No idea of why. I delete the printer and then add it again. It works for me Don't know why. Instructions for that are at the end of the support article linked in braden85's post.

Good luck!

Reply