Mac Book Pro (2006) no longer prints to HP C7180 on network. Job gets sent but "error" is all I get in the queue. Help

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Mac Book Pro (2006) no longer prints to HP C7180 on network. Job gets sent but "error" is all I get in the queue. Help

I have a MacBook Pro running 10.6. It used to print to the HP C7180 I have on the network but has stopped doing so. I reloaded print drivers from the 10.6 disk. I removed and reinstalled the printer. No luck. All I get is "error" whenever I send a job to print. I get the same problem when I connect the printer by USB as well. I suspect a corrupt file somewhere. Also the computer seems to be getting hotter. I believe it has the defective NVIDIA chip in it and it is starting to fail. Any suggestions?

MacBook Pro, Mac OS X (10.6.6), Printing issue

Posted on Mar 11, 2015 3:23 AM

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Answer 1

SeaPapp

Level 7

26,492 points

Mar 11, 2015 3:37 AM in response to mjs51a

Try resetting the printing system Mac OS X: How to reset the printing system - Apple Support then reinstall the printer.

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Answer 2

mjs51a Author

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Mar 13, 2015 3:21 AM in response to mjs51a

I Tried the reset Reloaded software from cd. Reinstalled printer. No joy. When I do the add printer I get a message that some software is missing and printer may not print. Funny thing is the laptop sees the printer and I can remotely scan and copy. Just can't print. still get error. Same with USB or network connection. Do not understand what software it is looking for.

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Answer 3

SeaPapp

Level 7

26,492 points

Mar 13, 2015 3:34 AM in response to mjs51a

Go to HP's website and see if they have updated software for your printer.

Troubleshooting printer issues in OS X - Apple Support

Mac 101: Printing (Mac OS X v10.6) - Apple Support

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Answer 4

my ginger

Level 5

4,928 points

Mar 13, 2015 9:04 AM in response to mjs51a

Follow Mike on the printer problem. But as far as heat. try a SMC reset and also check the back vent to make sure it's not getting clogged up.https://support.apple.com/en-us/HT201295 You could also download and run SMC fan control to monitor the fan and heat.

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Answer 5

mjs51a Author

Level 1

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Mar 17, 2015 6:00 PM in response to SeaPapp

I Tried the reset Reloaded software from cd. Reinstalled printer. No joy. When I do the add printer I get a message that some software is missing and printer may not print. Funny thing is the laptop sees the printer and I can remotely scan and copy. Just can't print. still get error. Same with USB or network connection. Do not understand what software it is looking for.

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Answer 6

my ginger

Level 5

4,928 points

Mar 17, 2015 8:24 PM in response to mjs51a

He for HP is the drivers and software for your printer running in OS 10.6 http://support.hp.com/us-en/product/HP-Photosmart-C7100-All-in-One-Printer-serie s/1153777/model/1153778/drivers

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