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Helpful answers
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Mar 13, 2015 11:43 AM in response to JRHDZby alex_h1,Hello JRHDZ,
Thanks for using Apple Support Communities.
If you believe that your Apple ID has been compromised, firstly I recommend you reset your Apple ID password and security questions. You may also want to consider enabling two-step verification if it is available in your country. After resetting your Apple ID password, you may also contact Apple ID account security.
Security and your Apple ID - Apple Support
Contact Apple for help with Apple ID account security - Apple Support
Have a good one,
Alex H.
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Mar 13, 2015 12:39 PM in response to JRHDZby TJBUSMC1973,JRHDZ wrote:
Yesterday I received an email from Apple <appleid@id.apple.com> requiring me to verify an apple ID with my email address; how can I prevent/stop somebody else from using my email as an ID??
You can't. Only the person that signed up for that Apple ID (using that email address as the name) and has the password to that Apple ID can modify that Apple ID house a different email account.
Nothing about your personal email account is at risk. It just means that someone probably made a typo (maybe they have a very similar email address to yours), and they never got the verification email. You did instead. No one at Apple can change that for you.
Again; only the person that has the password to that Apple ID can adjust the primary email address of that account.
How to reset your Apple ID password.
Go to iforgot.apple.com and type in your Apple ID, then click 'Next'.
Verify your date of birth, then click 'Next'.
You'll be able to choose one of two methods to reset your password, either E-Mail Authentication or Answer Security Questions.
If neither method works, then go to https://getsupport.apple.com
(If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
Choose 'More Products & Services', then 'Apple ID'.
A new page will open.
Choose 'Other Apple ID Topics', then 'Lost or forgotten Apple ID password'.
Click the blue 'Continue' button.
Select the contact option that suits your needs best.
