Q: I am having problem dialing from my iphoe 5 but I can receive calls and 3G is working

I have an Iphone IOS 8.2 , occasionly like every couple of weeks I am not able to dial from my phone , however I ahve no proble receiving incoming calls and 3G works fine without any interruption. So to temporalrly solve the problem I move the sim card from my Ipone and isnert it in my Ipad activiate 3g on my ipad and do soem brwsing then I move the sim card back to my phone and problem fixed , I can dial again. I woluld like to know what could be causing this problem so I can fix it once and for all

iPhone 5, iOS 8.2

Posted on Mar 11, 2015 8:56 AM

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Q: I am having problem dialing from my iphoe 5 but I can receive calls and 3G is working

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by joe_7399,

joe_7399 Mar 13, 2015 12:22 PM in response to samuelfrombamako
Community Specialists

Mar 13, 2015 12:22 PM in response to samuelfrombamako

Greetings samuelfrombamako,

Welcome to the Apple Support Communities!

I understand that you have been having a sporadic issue where you cannot make an outgoing call. Removing the SIM card is a good troubleshooting step, although you shouldn’t need to place it in your iPad. There are a couple of other troubleshooting steps I would suggest because this is an ongoing issue such as Reset Network Settings which are outlined in the attached article.

If you can't make or receive calls on your iPhone - Apple Support

Cheers,
Joe
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Q: I am having problem dialing from my iphoe 5 but I can receive calls and 3G is working

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by joe_7399,

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