since updating to iOS 8.2 purchased alert tones and ringtones have disappeared and following the restore times link does not restore them. Also, cannot update any apps from the App Store. How do I get back my purchased ringtones and alert tones?
iPhone 6, iOS 8.2
Greetings EmmsieK13,
It sounds like you were trying to connect to the App Store when there were some system issues.
You can check the status at
Apple - Support - System Status
Note you can scroll back on the Detailed Timeline by clicking the back button to see some previous days.
Since the systems show they are up now, please try again and see this article for restoring your alert tones and ringtone purchases.
Restore missing tones on your iPhone, iPad, or iPod touch running iOS 8.1.1 - Apple Support
There's a section for "Restore your tones from the iTunes Store".
Thank you for visiting Apple Support Communities.
Nubz
🙂 Thank you so much for your help. I have them back now
Hi EmmsieK13,
Great. Thanks for letting us know.
Nubz
Purchased ringtones and alerts disappeared after updating to iOS 8.2
