davilapm
Level 1
(0 points)
Q: Outlook 2013 and Icloud issues.
To whom it may concern,
I use to have Windows 7 32 Bit and Office 2010 synced with my icloud and it worked wonderfully.
I made some changes in to my operating system and changed to Windows 7 64bit. Also I went ahead and updated to Office 2013.
Lately, I been having issues with the calendar synchronization between my Outlook 2013 and My iPhone 6 calendar and contacts. I went ahead unclicked the "contacts, calendar, and tasks (with outlook) Tab from the Icloud menu. a few second later, I proceeded to re click on the same tab to add this option previously mentioned and after clicking on "apply" a window pops up prepping a download of 0 of 10 items and inmedialy I get an error that says "Your setup couldn't be started because and expected error"... and my options are: report, try again or cancel.
After uninstalling icloud several times and reinstalling I decided to report this issue and so far have not heard back from anyone.
If anyone can help... would be greatly appreciated it.!
Thanks,
The report reads as follows:
TO: outlook_error_report@icloud.com
SUBJECT: iCloud Setup for Outlook Error Report (v4.8.12.0) - - Error: 0x80004005: Got no WebDAV objects!
Help Apple improve its products by sending us diagnostic and usage information about iCloud.
By sending this message, you agree that Apple will collect and use this information as part of its support services and to improve its products and services. To learn more about Apple's Privacy Policy, see http://www.apple.com/legal/privacy.
____________________________
Your setup couldn't be started because of an unexpected error.
Error: 0x80004005: DownloadCalendars
Error: 0x80004005: Got no WebDAV objects!
____________________________
AppleOutlookDAVConfig version: 4.8.12.0
Windows version (6.1.7601): Windows 7 Professional Service Pack 1 (build 7601), 64-bit
Local app data directory test: Pass
Temp directory test: Pass
Account GUID: EFF4E5AA-9847-40E3-9858-F674646C00B7
Cache Size: <Not found>
Outlook version: 15 (15.0.4693.1000), x86
Outlook location (installed): C:\Program Files\Microsoft Office 15\root\office15\outlook.exe
MAPI location: C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesCommonX86\SYSTEM\MSMAPI\3082\MSMAPI32.DLL
MAPI logon succeeded
Message Stores Table:
iCloud, 425DC1A925AC47B5A636EEF64AD9B6B4
Archivo de datos de Outlook(default), 4E495441F9BFB80100AA0037D96E0000
Carpetas Internet, E92FEB759650448683B87DE522AA4948
Carpetas Internet, E92FEB759650448683B87DE522AA4948
____________________________
Contents of C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesCommonX86\SYSTEM\MSMAPI\3082\mapisvc.inf
[APLZODSERVICE]
PR_SERVICE_DELETE_FILES=C:\PROGRA~2\COMMON~1\Apple\INTERN~1\APLZOD.dll
PR_SERVICE_DLL_NAME=C:\PROGRA~2\COMMON~1\Apple\INTERN~1\APLZOD.dll
PR_SERVICE_SUPPORT_FILES=C:\PROGRA~2\COMMON~1\Apple\INTERN~1\APLZOD.dll
PR_DISPLAY_NAME=iCloud
PR_RESOURCE_FLAGS=SERVICE_NO_PRIMARY_IDENTITY|SERVICE_SINGLE_COPY
PR_SERVICE_ENTRY_NAME=APLZODServiceEntry
Providers=APLZODMP
[APLZODMP]
PR_PROVIDER_DLL_NAME=C:\PROGRA~2\COMMON~1\Apple\INTERN~1\APLZOD.dll
PR_DISPLAY_NAME=iCloud
PR_PROVIDER_DISPLAY=iCloud
PR_RESOURCE_FLAGS=STATUS_DEFAULT_STORE
PR_RESOURCE_TYPE=MAPI_STORE_PROVIDER
[Services]
APLZODSERVICE=iCloud
____________________________
Contents of C:\Windows\system32\mapisvc.inf
[Services]
MSFAX XP=Fax Mail Transport
[Default Services]
MSFAX XP=Fax Mail Transport
[MSFAX XPP]
PR_PROVIDER_DLL_NAME=FXSXP.DLL
PR_RESOURCE_TYPE=MAPI_TRANSPORT_PROVIDER
PR_RESOURCE_FLAGS=STATUS_NO_DEFAULT_STORE
PR_DISPLAY_NAME=Fax Mail Transport
PR_PROVIDER_DISPLAY=Fax Mail Transport
[MSFAX XP]
PR_DISPLAY_NAME=Fax Mail Transport
Providers=MSFAX XPP
PR_SERVICE_DLL_NAME=FXSXP.DLL
PR_SERVICE_SUPPORT_FILES=FXSXP.DLL
PR_SERVICE_ENTRY_NAME=ServiceEntry
PR_RESOURCE_FLAGS=SERVICE_SINGLE_COPY|SERVICE_NO_PRIMARY_IDENTITY
____________________________
Contents of c:\windows\Sysnative\mapisvc.inf
<Not found>
____________________________
Contents of HKLM Software\Microsoft\Office
HKLM\Software\Microsoft\Office\15.0\Outlook
Capabilities
FileAssociations
StartMenu
URLAssociations
InstallRoot
HKLM\Software\Microsoft\Office\Outlook
Addins
Apple.DAV.Addin
avast.AsOutExt
OutlookChangeNotifier.Connect
Search.OutlookToolbar
FormRegions
IPM.Appointment
____________________________
Contents of HKCU Software\Microsoft\Office
HKCU\Software\Microsoft\Office\15.0\Common\General
LastUILang: <Not Found>
HKCU\Software\Microsoft\Office\15.0\Common\HelpViewer\Applications\OUTLOOK
AdditionalCollections
0
3082
HKCU\Software\Microsoft\Office\15.0\Common\LanguageResources
UILanguage: 3082
UIFallback: ( 0;3082 )
UISnapshot: ( 3082 )
InstallLanguage: 1033
PreviousInstallLanguage: 1033
HKCU\Software\Microsoft\Office\15.0\Common\Migration\Outlook
LastUILanguage: <Not Found>
HKCU\Software\Microsoft\Office\15.0\Common\Toolbars\Outlook
LastUILanguage: <Not Found>
HKCU\Software\Microsoft\Office\15.0\Outlook
LastUILanguage: 3082
AddInLoadTimes
Addins
Apple.DAV.Addin
avast.AsOutExt
ColleagueImport.ColleagueImportAddin
Microsoft.VbaAddinForOutlook.1
OneNote.OutlookAddin
OscAddin.Connect
OutlookChangeNotifier.Connect
Search.OutlookToolbar
UmOutlookAddin.FormRegionAddin
Appointment
Appointment Request
Appointment Response
AutoDiscover
RedirectServers
Contact
Display Types
Balloons
Message
Office Explorer
Options
Calendar
General
LastUILang: 3082
MSHTML
International
Reminders
Perf
RoamingStreamsCache
1B86AA78E73FAC43A5DB0FEDF8AEC132
27E892D36AE26F43951965924DE62881
2C6DFABD29C58E43AC228E2FA9C726D4
6338C7D4B9395045B3E9123A60868011
A11F6597EB2FE24B898983591C704216
B699EE5EC03FF94BA0BAD62D6E7D8F2B
C0EA7EC50D52024BAB48C26EEC76148C
D3E5E49672CE024E8AD8394EE56AC13C
D53ECC084747FF40B69CE8BC8569AC47
Preferences
Printing
Profiles
Pedro M Davila
0a0d020000000000c000000000000046
0c1cfef1d66fe04594f7749a06451614
12154a8f4defeb4eb1d6e458048e56d4
13dbb0c8aa05101a9bb000aa002fc45a
195fec11873b9641a161392120bcf9d4
1f1d53d9861b8142bc0dbdea29edaaf6
2d649a90af183e499b7819646b31f314
30c900fce395bc44b13c83276886c106
3517490d76624c419a828607e2a54604
357e19fc3ab27b4e9bd9cf5c15a45bd6
4c4683e0b93f83469c44b263ddea3960
5d907fd4f80e9d499fcb2665421bdd09
5dd239710e234d428f12a7bc5fe3fef8
682ff9621b724040b0b7a625785fe21c
8503020000000000c000000000000046
859c451ffda3b348a9b6c6ae25378b70
8c27550e63df2449809d0820e9322208
9207f3e0a3b11019908b08002b2a56c2
92396cadf7c6fe439b97da2b994ca444
9375CFF0413111d3B88A00104B2A6676
00000001
00000002
00000004
00000005
00000006
a667fea1e3efe249a72f1f3fd951a565
c8a2db0f78e732428fb3bbd3951f4ccc
cc3d97b0bb160449be76369048fd57bf
cff756223ae64d4ab524d1c900f4471e
ddb0922fc50b8d42be5a821ede840761
e339afbc374eaa49be8ee55b89eabf73
eca8e90edd5e7642a94f20cdfb76cf06
f86ed2903a4a11cfb57e524153480001
Resiliency
CrashingAddinList
DisabledItems
DoNotDisableAddinList
Search
Catalog
Security
Setup
SQM
Today
Folders
UserInfo
HKCU\Software\Microsoft\Office\15.0\User Settings\Outlook_Core
HKCU\Software\Microsoft\Office\15.0\User Settings\Outlook_Intl
HKCU\Software\Microsoft\Office\15.0\User Settings\Outlook_SocialConnector
HKCU\Software\Microsoft\Office\15.0\User Settings\Outlook_SocialProviderFB
HKCU\Software\Microsoft\Office\15.0\User Settings\Outlook_SocialProviderLI
HKCU\Software\Microsoft\Office\15.0\User Settings\Outlook_SocialProviderMOSS
HKCU\Software\Microsoft\Office\8.0\Outlook
LastUILanguage: <Not Found>
HKCU\Software\Microsoft\Office\Outlook
LastUILanguage: <Not Found>
Addins
ColleagueImport.ColleagueImportAddin
iTunesAddIn.CalendarHelper
OscAddin.Connect
TelemetryAddin.Connect
SocialConnector
iPhone 6 Plus, Windows 7, Outlook 2013
Posted on Mar 11, 2015 10:11 AM
