iPad Air 2 flashes from Apple Logo to red screen and repeats after 8.2 update.

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iPad Air 2 flashes from Apple Logo to red screen and repeats after 8.2 update.

The title says it all. After updating to Apple's pushed 8.2 update, the device starts at the Apple logo screen, the screen then flashes red, then back to the Apple logo screen. This sequence has been active for the past 30min. I see a large number of "solutions" which suggest hitting/tapping the device on the back. Here's the problem with that, this is suppose to be a revolutionary device. I'm confident that hitting it would be a temporary fix. Seems like a software issue.

Yes, I've tried a hard reset (power button and home button). Didn't work.
Yes, I've tried "patting" it. Didn't work.
Yes, I've tried plugging it into my MBPro to do a tethered update. Didn't work.

I have video of what the device is doing posted on my YouTube account. See for yourself and let me know what you think.

Link to video:

https://youtu.be/Y9jNzHDr4ak

iPad Air, iOS 8.2

Posted on Mar 11, 2015 11:27 AM

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Answer 1

brenden dv

Community Specialist

Mar 13, 2015 2:31 PM in response to DemonSpunk

Hello DemonSpunk,

I'm sorry to hear you are having issues with your iPad and the recent iOS 8.2 update. If your iPad won't start up successfully or just alternates between a red and an Apple logo screen, you may find the troubleshooting steps outlined in the following article helpful (apologies if this is what you meant by a "tethered update"):

If your device gets stuck during startup

When starting up, you might see the Apple logo or a red or blue screen for a long time, or your device might restart again. Try these steps:

Make sure that you have iTunes 12 or later on your computer.

Put your device in recovery mode.

When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.

If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support

Sincerely,

- Brenden

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