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Mar 14, 2015 6:14 AM in response to Trtmomby jeremy_v,Hello Trtmom,
Thanks for participating in the Apple Support Communities.
It seems like your iPhone 6 display is dim, and you've tried reseting the phone and settings.
Since the display still seems dim after trying these steps, next I'd recommend backing up the data on your iPhone and restoring iOS to factory settings using the steps found here:
Use iTunes to restore your iOS device to factory settings - Apple Support
If the screen still seems dim after restoring iOS, the troubleshooting guide Get help with the screen on your iPhone, iPad, or iPod touch suggests contacting Apple Support for more help.
- Try to adjust the brightness. If the screen doesn’t respond when you adjust the brightness, open several apps to make sure it’s not an issue with only one app.
- If you have a screen protector, try removing it. Try removing your case if it includes a screen protector.
- If you see the issue in multiple apps, restart your device.
- If restarting doesn’t fix the issue, restore your device.
- If you still see the issue after you restore, contact Apple Support.
Best Regards,
Jeremy
- Try to adjust the brightness. If the screen doesn’t respond when you adjust the brightness, open several apps to make sure it’s not an issue with only one app.
