Jeremy76504

Q: My rear camera will not focus on my iPhone 6plus, I updated to 8.2 today to see if it fixed it but it didn't, what is the reason for my camera to just stop working?

My camera doesn't focus anymore, I didn't drop it or get it wet either. The front camera still works like it should. I even updated my phone to 8.2 today and still it didn't fix the problem.

iPhone 6 Plus, iOS 8.2

Posted on Mar 11, 2015 5:12 PM

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Q: My rear camera will not focus on my iPhone 6plus, I updated to 8.2 today to see if it fixed it but it didn't, what is the reason f ... more

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  • by joe_7399,

    joe_7399 joe_7399 Mar 14, 2015 9:19 AM in response to Jeremy76504
    Community Specialists
    Mar 14, 2015 9:19 AM in response to Jeremy76504

    Hello Jeremy76504,

     

    Welcome to the Apple Support Communities!

     

    I understand that you are having an issue with the camera on your iPhone not focusing as you would expect. In this situation, I would recommend reading over and working through the troubleshooting steps in the attached article. 

     

    Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support

     

    Your photos are blurred or out of focus

    If your photos are blurred, out of focus, or have dark spots, try these steps:

     

    1. Make sure that the camera lens is clean. If you need to clean the lens, use a microfiber cloth. If you see dirt or debris inside the lens, take your device to an Apple Retail Store or Authorized Service Provider for more help.
    2. Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.
      With iPhone 6 Plus, a metallic case or magnetic lens could interfere with optical image stabilization. If you have a metallic case or magnetic lens attachment, try taking a picture without it. Then compare the quality.
    3. Adjust the focus by tapping on the person or object in the preview screen. You’ll see the screen pulse or briefly go in and out of focus as the camera adjusts. In photo mode, try to stay steady when adjusting the focus. If you move too far in any direction, the camera will automatically refocus to the center. In video mode, you can adjust the focus before you begin recording.
    4. If the color seems too bright, or you see double-exposures of moving objects, make sure that HDR is set to Auto or Off. Tap HDR at the top of the screen to choose a different setting.

     

    Have a great day,

    Joe

  • by misagh1983,

    misagh1983 misagh1983 Mar 14, 2015 9:59 AM in response to joe_7399
    Level 1 (0 points)
    Mar 14, 2015 9:59 AM in response to joe_7399

    I Have this problem too ,after updated to ios8.2 my rear camera working same as VGA. Quality camera & i cant fucus on object or faces