HT204075: If you can’t send or receive email on your Mac

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james from wilmington

Q: No mail displaying after iOS 8.1.3

Any clues why mail is not displaying on my iPad 3G after updating to iOS 8.1.3? Everything was fine until I upgraded from iOS 7 to 8.1.3. I have tried everything, including rebooting multiple times, a system reset, and upgrading to ios 8.2. Mail still comes in (the sound is heard and the number of new messages changes) -- but the mail screen is blank: no folders, no messages -- just the normal icons at the top of the mail screen. HELP!

iPad, iOS 8.2

Posted on Mar 11, 2015 6:07 PM

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Q: No mail displaying after iOS 8.1.3

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  • by james from wilmington,Solvedanswer

    james from wilmington james from wilmington Mar 13, 2015 7:59 AM in response to james from wilmington
    Level 1 (0 points)
    Mar 13, 2015 7:59 AM in response to james from wilmington

    For a solution that works, look up replies by Philly_Phan.

     

    Using iTunes on a Mac or Windows computer you first have to do a backup of your Apple device to your computer. Then do a Restore of the iOS while still connected by cable to the computer. Using the backup you just did, you will then restore the content of your device.

     

    Success! Thanks to Philly_Phan