Q: i could not back up on iTunes what can i do?

i connected my iPhone to itunes and then i clicked on back up button it started but after 10 seconds i got alert thats iphone is disconnected. so what i can do?

Posted on Mar 11, 2015 6:14 PM

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by brenden dv,

brenden dv Mar 14, 2015 9:53 AM in response to jadoooo74
Community Specialists

Mar 14, 2015 9:53 AM in response to jadoooo74

Hi jadoooo74,

I'm sorry to hear you are having these issues with your iPhone. If you are having issues backing up your iPhone to iTunes, you may find the information and troubleshooting steps outlined in the following article helpful:

If you can't back up or restore your iPhone, iPad, or iPod using iTunes - Apple Support

Regards,
- Brenden
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Q: i could not back up on iTunes what can i do?

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