Milto59

Level 1 (0 points)

Q: Bluetooth connection problem

Updated my iPhone6 today 12th March 2015 to the latest IOS software version 8.2

Now I can not connect any new bluetooth devices.

Does anyone have an idea on how to fix this.

I have closed all apps.

I have rebooted the phone.

I have checked for other updates.

Nothing seems to help.

iPhone 6, iOS 8.2, null

Posted on Mar 14, 2015 2:15 PM

I have this question too

Q: Bluetooth connection problem

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Helpful answers

by alex_h1,

alex_h1 Mar 14, 2015 1:36 PM in response to Milto59
Community Specialists

Mar 14, 2015 1:36 PM in response to Milto59

Hello Milto59,

Thanks for using Apple Support Communities.

To troubleshoot Bluetooth connections with your iPhone, please follow the steps in the article below.

iOS: Troubleshooting Bluetooth connections - Apple Support

Take care,
Alex H.
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by Milto59,

Milto59 Mar 16, 2015 12:05 AM in response to alex_h1
Level 1 (0 points)

Mar 16, 2015 12:05 AM in response to alex_h1

Hi Alex_h1 and thank you for that link.
I have followed every step and still the issue persists.
Now all 3 of my bluetooth items will not connect.
Prior to resetting etc, they were connecting.
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by alex_h1,

alex_h1 Mar 17, 2015 2:54 PM in response to Milto59
Community Specialists

Mar 17, 2015 2:54 PM in response to Milto59

Hi Milto59,

I'm sorry to see the troubleshooting in the article did not resolve the issue. For further troubleshooting please see the information below, found at the bottom of the article I provided earlier.

If your device is still experiencing issues
If the steps above have not resolved the Bluetooth behavior you are experiencing, perform a software restore in iTunes.
If the issue persists after restoring your iOS device in iTunes, contact Apple for support and service options.

iOS: Troubleshooting Bluetooth connections - Apple Support

Have a good one,
Alex H.
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