Q: unknown charges
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Mar 14, 2015 12:47 PMby brenden dv,Hello c.m.hayward,
I'm sorry to hear you are having this issue with your iTunes Store account. If you have an unknown or unaccounted for charge on your card or account, you may find the information and steps outlined in the following articles and pages helpful:
See your purchase history in the iTunes Store - Apple Support
How iTunes Store charges might look on credit and debit card statements - Apple Support
iTunes Store Billing: Report A Problem
Sincerely,
- Brenden
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Mar 15, 2015 9:55 AMby c.m.hayward,Hi Brenden,
I have looked at those options but it doesn't show where pending charges could be. The purchase history would only show charges that have already been paid for and this charge is at the top of my iTunes so it hasn't been paid for yet. I also am unable to report a problem since I am unsure what the charge is from (app, book, etc).Any further help would be greatly appreciated.
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Mar 20, 2015 2:54 PMby brenden dv,Hi c.m.hayward,
Thank you for using the Apple Support Community. Given the nature of the issues you are describing and your current configuration, you may be better served by reaching out to one of Apple's other available resources for more direct assistance - https://getsupport.apple.com/GetproductgroupList.action
Regards,
- Brenden
